Established in 1980 and headquartered in the London, Psion specializes in making mobile workers more productive. The mobile computing solutions provide end users and reseller partners with the culmination of more than four decades of Psion ingenuity, including rugged and reliable handheld and vehicle mounted computers, wireless systems, software and more.
It's the time of year when our sales teams are working their socks off to bring in orders against the backdrop of a weaker economic climate than we had originally expected, and our supply chain and operations teams are at full stretch fulfilling the orders. It's not necessarily fun. Year-end stretches, every bit of energy and creativity when a business is trying to hit targets.
Years ago, I was running a sales team in a Value Added Reseller (VAR). A member of the sales team was told verbally by the IS Director of one of the world's then largest banks that we had lost the order to the vendor of the same equipment we were selling. At that point, it became personal not business.
It was a $400,000 order with more to follow. I had not met the customer myself, but time was of the essence, we had been told verbally we had lost, but there was a chance that the Purchase Order to the winner had not yet been physically raised.
I figured that if I rang to ask for a meeting, the customer might say no, or I might get his Personal Assistant and not get through. So, I thought ok, important guy, bet he gets in by 8:00 in the morning or before. The PA might get in, I thought, more like 8:30 A.M or 9:00 A.M. And, I decided to just show up in the reception at the bank with no appointment.