Digium's Switchvox Rescue Provides Disaster Recovery for Business Phone System

By CIOReview | Tuesday, February 10, 2015
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HUNTSVILLE, AL: Digium, a manufacturer of communication hardware and telephony software, announces the release of Switchvox Rescue to protect against unexpected and untimed downtime of Switchvox phone systems with a business continuity solution.

Switchvox Rescue offers the recovery of business communications with the help of Digium Cloud Services (DCS) in few minutes after a single phone call from the customer. The Rescue creates and manages the recent copy of Switchvox configuration from on-site Switchvox phone system at DCS secure datacenter that will be useful to restore the configuration in case of any on-premise fault.

The Switchvox, a Unified Communication (UC) system, allows customer to utilize browser-based interface which is placed in the main system to access their rescue system from anywhere. Facilitating the advanced call routing options, the UC system enables user to play recorded messages, listen voicemail and route any important calls to mobile or landline phone.

“Switchvox Rescue offers customers an easy way to maintain communications continuity in the face of disaster,” says Adam Kramer, Product Manager, Switchvox. “Digium’s Switchvox platform is unique in that the same core software is shared between the on-site and hosted versions. By adding our SIP Trunking services to the equation, we can offer a temporary, cloud-based recovery option in a way that is both reliable and effortless for our customers.”