QLess Integrates its Wait Experience Module in Blackboard's Mosaic

By CIOReview | Monday, May 12, 2014
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PASADENA, CA: QLess, a provider of line management solutions that eliminates physical lines, said that its dynamic wait experience solution has been integrated into, Mosaic— a mobile app platform from Blackboard, a provider of education technology dedicated in improving the student learning experience.

Jim Kelly, Vice President of Business Development, Blackboard, said, “Our partner and developer programs drive tremendous value for clients by enabling access to pre-built extensions that help them fully utilize campus resources, access essential information, and boost student engagement. This unique, vibrant community of developers allows institutions to customize their Mosaic mobile app and gives them great flexibility in how they improve and shape on demand access to everything happening on campus.”

Higher education institutions that use QLess can now manage the flow of students better through Mosaic, as the mobile technology provides an experience which eliminates the physically waiting in lines, allowing users to join them virtually via the app, text message or the Web. It is used in community college districts as well. The Mosaic collaboration enables schools without QLess to now easily implement the mobile wait experience across their campuses, as the technology easily integrates into any community’s existing Mosaic platform without the need for kiosks or hardware infrastructure.

QLess is used in colleges and universities, worldwide and has transformed the student experience. With the addition of QLess to Mosaic, students can schedule, edit or cancel appointments, and receive real-time wait forecasts and text messages alerting them when their turn in line is approaching.

“There has never been a better time for colleges and universities to adopt QLess, as our Mosaic app collaboration ensures a turnkey approach for implementing a virtual waiting system that is easy for students and staff alike,” said Dr. Alex Bäcker, founder and CEO, QLess. “QLess is the only solution of its kind, allowing students to see and join a live queue remotely, while working seamlessly with walk-in traffic. These type of mobile features are an excellent complement to Mosaic’s robust platform and we are confident that our integration with the app will result in better student service, far less organizational headaches and happier employees at college campuses around the globe.”