AI Platform Facilitates Better Communication with Remote Workers

By CIOReview | Monday, July 29, 2019

Saumya Bhatnagar, Co-Founder & CTO

InvolveSoft’s AI-powered platform facilitates communication between the lower-level employees and the senior executives, especially for the remote workers.

FREMONT, CA: “A major challenge faced by several organizations is the lack of communication between employees and their disconnect to their company’s mission,” explains Saumya Bhatnagar, CTO and co-founder of InvolveSoft, while drawing attention to the communication issue that organizations face today. A connection to being high-school companions over this topic eventually surfaced into the technological as InvolveSoft. The CEO and co-founder of InvolveSoft, Gaurav Bhattacharya, describes InvolveSoft as “a workplace community platform,” as it aims at making enterprises lively by establishing an enhanced communication bond.

With the inception of remote work, the number of people opting to work away from the office has gradually scaled up. The shift to a more distributed workplace has brought in challenges for remote workers and employers alike, chiefly when it comes to office communication. The shortage in conversation demonstrates problems for employers who work with remote workforces, predominantly in the IT space, where effective knowledge sharing is required.

The enterprise has led its way and made it to CIOReview’s 20 Most Promising HR Technology Solution Providers - 2018. InvolveSoft, a company engagement platform, is solving the interaction problem by creating a new software solution which assists communication between the distributed staff.

The co-founders, along with their friends, have built a workplace community platform which offers efficient communication between senior-level employees with the lower-level member of staff. The interaction is not only meant for remote workers but also the traditional office-based workforces. The benefit though inclines most towards the distributed workforces.

The platform is designed to cultivate a sense of community through new and improved interaction channels enabled by AI. Additionally, the organization hopes that by powering better top-down communication, the companies will benefit with easy message sharing up and down the managerial chain. The platform works in parallel to a social media channel, similar to an Instagram-like interface. With the novel approach, the enterprise also expects to help the remote workers to feel more valued in their workplaces.

Besides, speaking about the endeavors to achieve customer satisfaction in succession to leave a positive social impact on the community, Bhattacharya culminates by saying, “While we have certain revenue milestones, our chief target is to become a global, customer-focused brand.”