Automotive Aftermarket Professionals Gain Profit with Epicor's 'Service Insights' App

By CIOReview | Monday, April 27, 2015

AUSTIN, TX: Epicor Software, a provider of business software solutions for manufacturing, distribution, retail and services organizations has come up with a timesaving mobile app, "Service Insights" for the professionals of automotive aftermarket in increasing service dealer account revenue and profitability. These professionals at the same time get a chance to concentrate on improving loyalty and customer satisfaction.

The app which is available on Apple iOS and Android-based tablet, computers and mobile phones is provided for the automotive aftermarket along with Epicor’s Analytics Services. Besides this, the app helps the outside sales personnel to easily manage his routine work activity that includes monitoring cumulative sales, margins, revenue per invoice, and returns. They can also manage team members, financial settlements and view information which is crucial through this app.

The Web-based solution can be integrated with the distributor or jobber's business management software and data warehouse, if applicable, providing nearly instantaneous access to the latest sales information and historical comparisons by day, month and year. All data is presented in easy-to-understand visualizations that help users quickly identify red flags and uncover new sales opportunities. Many of these reports and visualizations are also ideally suited to on-site customer presentations.

"The Epicor Service Insights app enables the outside salesperson or sales manager to be more efficient and effective throughout the day by keeping them in touch with the latest performance indicators for each of their accounts and/or employees. It also helps make every sales call more valuable through access to compelling presentation tools aimed at helping the customer grow their business," says Scott Thompson, vice president, automotive, retail and distribution solutions, Epicor.