CallTower All Set to Release 'CT Call Recording' and 'Skype for Business' With Salesforce.com Integration

By CIOReview | Wednesday, March 9, 2016
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FREMONT, CAFor further enhancement in Microsoft and Cisco enterprise voice platforms, CallTower Inc. has announced launch of two new products ‘CT Call Recording’ and ‘Skype4B’ with Salesforce.com Integration to their reseller and white label partners at Enterprise Connect in Orlando, Florida on March 7-10. CallTower will be the first and only cloud-based Skype for Business voice provider to integrate with Salesforce.com. CallTower has built its service based on best-of-breed technologies from the leading providers in the communications industry including Cisco, Skype for Business, Adobe, collaboration tools, contact center and global networks—all at one reliable platform.

CT Call Recording delivers essential business call security at a docile platform for legal compliance and quality assurance. This innovative tool allows organizations to record chat, voice, video and screen captures. With CallTower’s On Demand Unified Communications Solution, smaller, growing businesses with multiple offices can achieve the benefits and class of service traditionally reserved for enterprises.

Skype4B with Salesforce.com Integration forebodes improvement in business communication & collaboration by streamlining interactions with employees and customers, across the globe. This would affect the productivity and efficiency of the company as it merges two strong business tools together.

Also, CallTower’s Skype for Business integration with Salesforce.com automatically logs inbound and outbound calls into the CRM. This revolutionary integration allows a user to launch Salesforce.com from a call and the ability to generate a new opportunity from that call.

“Our reseller and white label programs encourage growth by offering incentives with high profit margins to our valued partners, while providing award winning implementation, 24x7x365 support, unrivaled project management and integration into our proprietary Connect portal” says Tom Sullivan, VP, Direct & Wholesale, CallTower. “CallTower continues to innovate business communication technologies by delivering next generation enterprise class products, such as CT Call Recording and Skype4B with Salesforce.com Integration, that add benefits to organizations of all sizes. We are excited to be exhibiting at Enterprise Connect and look forward to demonstrating the benefits of our latest products to our partners.”