CallVU Named to CIOReview's List of 20 Most Promising Digital Experience Solution Providers of 2017
FREMONT, CA: CallVU, the leading provider of innovative Omni-Channel solutions that enable organizations to engage customers in their channels of choice, announced today that it has been recognized as part ofthe elite group of companies featured in the Digital Experience special edition of CIOReview magazine.
“We’re happy to announce thatCallVU has been included in our annual list of ‘20 Most Promising Digital Experience Solution Providers 2017’,” said Jeevan George, managing editor of CIOReview. “This recognition is designed to bring about more awareness ofCallVU’s solutions whileincreasing its exposure to other companies as it continues to expand throughout the U.S.”
CallVU delivers a flexible multichannel platform that enables large enterprises to extend and expose digital assets developed for the Web, as well as mobile apps. The companyaddresses the business need of diverting customers to digital self-serviceso as to reduce call volume and improve service availability. Digital self-service ensuresthat a higher percentage of customers benefit from their digital content investment and enhances the customer experience.With CallVU, customers who have not yet gone digital can choose to interact with enterprises by calling directly from their smartphones and fora digital call experience.
“We’re seeing a growing interest in our advanced digital engagement platform,” said Ori Faran, founder and CEO of CallVU. “Our visual IVR system displays an interface that extends from traditional IVR menus into an interactive digital journey that complements every stage of the customer call. At the same time, we offer agents a variety of tools to collaboratively complete complex processes, such as filling out forms and signing them in realtime, uploading images, and more.”