CIOREVIEW >> Customer Relationship Management >>

IBM Takes Over Salesforce's Key Partner Bluewolf

By CIOReview | Tuesday, May 17, 2016
Lou Fox, CTO, Bluewolf

Lou Fox, CTO, Bluewolf

FREMONT, CA: Computer hardware company IBM announced the completion of its acquisition of Bluewolf–one among Salesforce’s top partners and a provider of cloud consulting and implementation services–to merge with IBM Interactive Experience (IBM iX). Financial Credentials were not revealed.

Collectively, IBM iX and Bluewolf will mend a richer and better consulting capability for clients following Salesforce solutions to transmute relationships with their customers. With profound experience in analytics, design and industry consulting leadership, IBM iX will coalesce with leading Salesforce consulting practices to provide marked, consumer-grade experiences via the cloud.

One among the most enduring consulting partners, Bluewolf has 12 global offices and beyond 500 employees in Australia, Europe and the United States. Bluewolf is distinguished as a player in Salesforce implementation ecosystem. It has provided more than 9,500 successful Salesforce projects for clients including Sapa Building Systems, Stanley Black & Decker and Vodafone Hutchinson Australia.

 “Delivering an extraordinary customer experience has come forth as a key element in modern business strategy, and critical to any company’s competitive situation,” said Paul Papas, Global Leader at IBM iX. “With Bluewolf, we’ve supplementary proficiency to deal with the growing demand from Salesforce clients for transformational, cloud-based services that lets them to transform the experiences they deliver to their clients.”

“Existing as a facet of IBM iX, we will expand our capabilities to define exceptional customer moments and digital experiences,” said Eric Berridge, CEO at Bluewolf. “Blending capabilities and forces provides blazing strategy, data and design expertise, for all kinds of customers–sizes and industries, instantly transmuting us into a splendid global partner in the Salesforce arena.”

“We built our solution to be Salesforce-smart and support each stage of development lifecycle. Bluewolf gives companies the unmatched ability to collaborate between Salesforce end-users and development staff t speed innovation without sacrificing quality,” says Lou Fox, CTO, Bluewolf.

IBM iX delivers advanced services, committed to crafting personalized experiences. Services cover industry strategy, creative and design, to scalable digital, commerce, mobile and wearable platforms. IBM iX specialists operate along with clients across beyond 30 global IBM Studios to co-create innovations that drive outcomes.