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Kingsoft Opts Nexway's e-Commerce Solutions To Bolster Global Online Sales

By CIOReview | Wednesday, March 23, 2016

SAN FRANCISCO, SF: Provider of full-service e-commerce solutions for publishers and online retailers of digital video games, apps and software products–Nexaway has announced that Kingsoft,   a software development company that conducts research and development of word processors and other office applications, has opted for Nexway’s extensive e-commerce solutions for global online sales of its digital products.

 “Nexway’s solutions and services provide our publisher and retailer clients a full 360 degree sales approach within an open, user-centric digital commerce strategy cross device. This consultative sales approach is built upon the expertise of the digital agency and the key account team, combined with technologies for payment processing and order management. Nexway’s engagement across multiple touch points at the publisher level means direct commerce business in conjunction with indirect relationships across Nexway’s retailer network. Finally, Nexway brings new opportunities to drive online sales strategically and tactically, by reaching customers more directly and by increasing customer value,” Gilles Ridel, Nexway Founder and CEO.

Kingsoft was looking for a provider that would not just represent a Merchant of Record-MOR, but also deliver ongoing consultation and success management to thrust real sales results. “Nexway is able to serve as MOR for customers’ worldwide, processing payments, managing global taxation and maintaining PCI compliance, but we take service to the next level,” said Ridel. “We are also able to power digital agency services and strategic account development on a global scale with a market-specific, localized scope,” he stated.

According to Zhang QingYuan, CTO of Kingsoft Office, “WPS Office is the world’s most advanced free office suite for Windows, Android and iOS devices. By working with Nexway, we will be able to help improve our global monetization efforts and provide our users with a more seamless experience.”

Nexway delivers holistic support on several levels. It pushes the global distribution capacity and provides a consecrated and reliable Account Manager. It facilitates a multi-variate and A/B testing, and brings forward a strategic marketing suited for the current digital landscape.  The software features high-touch support as the global Contact Center team provided continuous user support in eight  different languages.

“Our professionalism in global full-service distribution makes us a preferred partner for the successful implementation of a white label online store or shopping cart. Every large-scale competitor operating in the e-commerce landscape claims to offer their customers hundreds of payment methods and currencies, dozens of languages and MOR services in each market. We hope that with Kingsoft, our relationship will be part of a long-term partnership providing full support of their offer at a worldwide level,” said Ridel.