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Magento-Certified Solution Specialist to Address Hostway's Customers

By CIOReview | Tuesday, April 19, 2016

cloud infrastructure CHICAGO, IL: Managed cloud infrastructure and application hosting solution provider—Hostway has released Managed Magento Application Hosting service for large retail enterprises and system integrators. Hostway improves customer’s buying experience by managing and maintaining the Magento infrastructure including monitoring, service, and support. The Magento infrastructure is a high performance, scalable, digital commerce solution tailored for large businesses’.

With the release of Managed Magento Application Hosting Service, Hostway can now focus on improving their online retailing appearance and revenue generating projects such as storefront customizations and optimizations. Hostway’s Managed Magento Application Hosting Service includes Magento-certified support executives, who install and configure Magento for the customers. The Support Executives provide ongoing Application Layer support, offer troubleshooting, patching, and monitoring services to enhance the performance of the website. Hostway’s Magento-Certified Specialist offers 24/7 technical and security support. Additionally, customers have access to expert consulting for problem-solving and technical advice.                        

Hostway’s new service offers a turnkey, secure, and completely managed e-Commerce solution which includes all of the application management lifecycle, starting from the solution architecture to performance, and capacity planning and scaling. This service is powered by Microsoft’s Azure Framework, consisting of dynamically scalable cloud components, dedicated physical hardware or hybrid cloud solutions.

“Our managed ecommerce service comes as a direct result of customer requirements for greater expertise in managing their online businesses,” explains John Enright, GM, Web and Application Services, Hostway. “The true value of our ecommerce delivery goes beyond the hosting to the support and management of the application provided by our certified Magento specialists.”

Hostway’s Magento-certified solution experts understand and support the customers with the problems ranging from OS to the Application Layer which consists of testing, performance benchmarking and integration with other applications. Further, they also manage all the ongoing e-Commerce service operations—software and infrastructure updates, security including firewall and patching, monitoring and performance optimization.