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Medforce Bridges the Gap between Billing and CRM Software of Lifeway

By CIOReview | Thursday, April 7, 2016

SUFFERN, NY: Every organization is in the haste to develop their business and make their workflow efficient. Lifeway Mobility, an accessibility equipment provider takes a new initiative in this regard by choosing Medforce Technologies’ ContentCenter and CommandCenter solutions. CommandCenter is a cloud-based business process management solution whereas ContactCenter is a document management system as the anchor of its operations.

Medforce tools maximize Lifeway’s productivity, minimize wait time, and ensure better customer service possible. Lifeway’s employees are able to access all forms, vital documentation, and workflow activities and can exchange data from on-field to the employees back at office, instantly. Paul Bergantino, President, Lifeway Mobility says that the secret sauce for company’s success is driving home expert product recommendations, being on-site at customers’ place to offer personalized assessments, and following up with timely service.

Medforce’s CommandCenter and ContentCenter bring assessment tools, proposal development, inventory management, and proof of delivery together into one centralized location, thus the combination of Medforce solutions bridges the gap between billing software and CRM system of Lifeway Mobility. In order to keep everything on track, the solution instantly permit secure access to critical data for all employees and controls process standardization, easy monitoring, and push notifications.

Steve Bainnson, VP of Sales, Medforce states that Medforce is extremely charged up to work with the innovate team of Lifeway, who are visionaries and true icons in the mobility industry. With the integration capabilities of Medforce, the company is able to act as the hub for all of Lifeway’s operational needs—enabling easy collaboration and offering novel visibility for management and employees. Since, the products of Medforce are scalable and flexible, it ensures to save time and money throughout all process of Lifeway’s growth.