Splunk Introduces Data-driven IT Service Intelligence for Modern Software-based Data Centers

By CIOReview | Wednesday, October 14, 2015
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LAS VEGAS, NV: Splunk –a provider of software platform for real-time operational intelligence– unveils Splunk IT Service Intelligence (ITSI), a next gen monitoring and analytics solution that delivers enhanced visibility into the health and key performance indicators (KPIs) of IT services.

The enterprise-class monitoring and analytics solution built on Splunk platform offers a central, unified view of critical IT services. It utilizes advanced analytics powered by machine learning to shed light on anomalies, detect root cause and showcase areas of impact. The latest solution scales to collect and index terabytes of real-time and historical events and metrics across multiple data center and could-based infrastructures.

The features of Splunk ITSI include mapping critical services with KPIs, data drill down support for quick issue investigation and resolution and detection of root causes highlighting anomalies. Customers who have run Splunk ITSI in production environments have reported of gaining greater insight into their IT services, less downtime and disruption to their customers and improved service levels.

“With Splunk ITSI, we wanted to build on how customers were already using the Splunk platform for IT troubleshooting and monitoring and deliver a complete solution for IT professionals,” says Rick Fitz, SVP, IT Markets, Splunk. “IT teams now have an innovative data-driven approach to more effectively manage the new world of hybrid, cloud and software-defined everything in the data center. Splunk ITSI is in a class of its own because it provides both high-level monitoring and deep-dive troubleshooting and analytics in one solution, available as either software or a cloud service.”