The Life-Saving E's in Restaurant Technology

By CIOReview | Monday, July 1, 2019

It is not bizarre to find a tool or a computer that makes life easier at a workplace in any industry. In a restaurant, technology is the only solution that can help in maintaining efficiency or keeping guest satisfaction standards intact.

FREMONT, CA: Designing is a combination of form, function, and usability, which means a product should be aesthetically pleasing while performing relevant tasks. In order to make better and informed audits of the setup that guides purchases, it is significant to understand the concept of ease-of-use and identify it in the restaurant technology. It is necessary to remember that real quality is both in the form and the function.

Ease-of-Use:

Ease-of-use is of the utmost importance when it comes to working with something, or the staff, often use to work with. A disorderly, difficult product will bother the team and cause them to stop utilizing it and at times, any product that causes frustration might incentivize them to look for other employment opportunities.

Effectiveness:

It is essential to determine the effective use of the product or the technology when it comes to ease-of-use as many companies tend to advertise purpose but still lack in the performance. Before figuring out the ease-of-use, it is necessary to determine the product’s intended function, to ensure the elevated outcome.

Efficiency:

The software or technology should make things easier by reducing steps from the process, or even automate them rather than creating more. In case the tech is slowing down the workflow or creating extra work, it is wise to find its source and solve it.

At times finding a simple software upgrade or adjustment to staffing can fix the problem, but if the technology is creating more unnecessary tasks than removing it, it is likely to be elongating the time.

Engaging Nature:

The products that are pleasing to use and provides actionable feedback within its features are known to be an engaging product. Non-engaging products are hard to interpret and do not offer visual cues along with creating problems by jamming up the flow.

Error Tolerance:

Any product, which is easy to break, is never easy to use, so it is essential to ensure that the restaurant technology chosen can withstand the unique kitchen environment and every hazard present. In addition, it is essential to buy technology that offers to re-do or undo functions, which can prevent the loss of data from one mistaken click. Different industries have various error-tolerance features, in terms of restaurant technology; companies should ensure that the tech is as error-proof as possible.