As Founder & CEO of August eTech (MSP Company) for the past 20 years, we have seen a lot of changes in technology and workforces, however we have never seen a pandemic and we have never seen the need for such a quick move to work from home.
Network management solutions have historically focused on Information Technology servers and network devices.
2020 was a different year. Zoom became a verb. Masks became a required article of clothing. Working from home became the norm.
2020 was the year of the rapid pivot to Resiliency & Resolve. Consumer businesses introduced pre-ordering, curbside pick-up, delivery to safely serve valued customers.