Whitepapers for CRM

Listening and Learning from Customer Reviews
Listening and Learning from Customer Reviews By : PDFfiller

Looking for ways to respond effectively to online customer reviews? Online reviews can make or break...Read More

tags CRM

Choosing a Salesforce.com Implementation Partner in Emerging Markets
Choosing a Salesforce.com Implementation Partner in Emerging Markets By : ABSYZ Software Consulting

Choosing the right partner for salesforce implementation can be a daunting task in emerging markets....Read More

tags CRM

The Ratings & Reviews Landscape : A Field Guide for The Modern Marketer
The Ratings & Reviews Landscape : A Field Guide for The Modern Marketer By : Reevoo

Are you wondering,how to get more positive ratings and reviews? How to generate positive product rat...Read More

tags Management | Digital Marketing Technology | CRM | Marketing

Putting People at The Center of Technology Design
Putting People at The Center of Technology Design By : Ultimate Software

Learn how Ultimate’s people-first technology strategy and architecture approach is improving the w...Read More

tags Management | CRM | Pay Roll | HR

Five ways to Improve Employee Engagement
Five ways to Improve Employee Engagement By : Bonfyre

what can be done to improve employee engagement? What is the single most prominent factor for emplo...Read More

tags CRM | Pay Roll | Business | HR

Obtaining Maximum Operational Success with Professional Service Automation (PSA) Tools
Obtaining Maximum Operational Success with Professional Service Automation (PSA) Tools By : TOP Step Consulting

The decision to implement a Professional Service Automation (PSA) is both a cost investment and a st...Read More

tags ERP | CRM | Automation | ROI | Business Process Management (BPM) | Software

Predictive Insights:  Automated Call & Lead Scoring for Today's Call Center
Predictive Insights: Automated Call & Lead Scoring for Today's Call Center By : VoiceBase, Inc

This White Paper will detail how VoiceBase Predictive Insights works and describe a few of its benef...Read More

tags Automated Processing | CRM | Analytics | Compliance | Contact Center

Analyzing and Shaping Customer Journeys
Analyzing and Shaping Customer Journeys By : Altocloud

The customer journey is the key to building effective customer relationships helping to analyze how ...Read More

tags Online Content | Interactive | CRM | Analytics | Software

Turn the Channel of Last Resort into a First-Rate Customer Experience
Turn the Channel of Last Resort into a First-Rate Customer Experience By : VoltDelta

With the explosion of new channels over the past decade, our customers are able to choose any number...Read More

tags CRM | Mobile | Marketing | Social Media | Communications | Contact Center


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