AdRem Software
A Holistic Approach to Network Monitoring

Monitoring an organization’s IT network’s health is an essential part of maintaining business continuity and productivity. If organizations ignore the process for too long, complex legacy systems can become arduous to manage and secure. To assess and monitor network components’ health and the overall IT infrastructure, organizations need an efficient network monitoring tool. However, the current IT business world is plagued with several challenges. For starters, there is a dearth of proper network monitoring tools. The available solutions in the market are too expensive, unscalable, and their implementation is a nightmare. Other solutions from smaller companies do not suffice. While organizations strive to check network layers’ health to smooth out operational bumps and fill critical security gaps, a dynamic partner that offers a robust network monitoring solution becomes highly essential.

Enter AdRem Software, a stalwart in the field of network monitoring. Founded in 1998, AdRem Software is at the forefront of offering robust, scalable, and affordable network monitoring platform, NetCrunch for businesses looking to maximize ROI on IT infrastructures. “Our software helps customers in many countries and almost any industry. We monitor every aspect, every layer of the complex infrastructure, from network devices to servers and SNMPs,” says Tomasz Kunicki, CEO/Founder of AdRem Software.

Whether it is managing databases, adding visualization, or data gathering, AdRem follows a holistic approach to achieve their vision. The company’s primary goal is to simplify the management and monitoring of network and technology. “Every organization is different; they use discrete products for different departments. We provide systems that are consistent across all the processes and parts of infrastructure,” explains Kunicki. NetCrunch consists of multiple monitoring engines specialized in various tasks such as devices, servers, and services monitoring. These high-performance engines allow running service checks as often as once per minute, or in some instances, per second.

NetCrunch is a comprehensive, modular platform that allows organizations to select modules they need or get an all-in-one solution according to their requirements. Unlike other software that takes a long time to install, NetCrunch can be implemented quickly, because it does not need additional software, then it will discover the clients’ network in minutes. Users can add more modules at any time without reinstallation and data migration. With NetCrunch, organizations can easily view the state and performance of various network components. Importantly, they get alerted in case of failure or performance degradation.

We monitor every aspect, every layer of the complex infrastructure, from network devices to servers and SNMPs

They have unique dashboards that are very useful for monitoring thousands of nodes and several thousand performance metrics or service statuses. It can also receive events and trigger alerts on predefined rules from various external event sources. It stores them in the NetCrunch Event Log database and executes defined actions in response to alerts. What makes NetCrunch second to none is its ability to configure and manage alerts, performance metrics, and monitor configuration with policies and profiles. Collecting data related to performance, bandwidth, and errors provides a quick resolution of performance issues and detects anomalies by watching error rates. It also makes use of topology mapping to view the traffic on graphical maps.

With such unparalleled capabilities of NetCrunch, AdRem Software has scripted several success stories. Kunicki cites one of the case scenarios where AdRem helped a giant medical device vendor monitor their IT ecosystem. Medical device vendor monitors large and small medical devices systems (like MRI scanning machines) at the clients’ hospitals. Upon deploying NetCrunch, the medical device company monitored every aspect of their clients’ IT systems efficiently. They could quickly and precisely identify which part of the system broke and took necessary actions immediately. What’s more, many issues could be fixed remotely, without a need for the support engineer to travel to the hospital – the number of such visits could be reduced by 60% - reducing support costs and shortening the resolution time in general.

“Our philosophy is not revolution, but it’s evolution,” states Kunicki. Instead of creating a new system all together, AdRem Software believes in upgrading and evolving their existing software. They have plans to add more features to strengthen their product further. “We are also going to fully close our concept of distributed monitoring and move toward centralized server and data configuration,” reveals Kunicki. All in all, for organizations looking for an easy to use, efficient network monitoring tool, AdRem Software has to be their go-to partner. With a partner like AdRem, monitoring a complex IT ecosystem is more accessible and more straightforward than one thinks.