As a Professional Audio-Visual (ProAV) Integrator and an SBA-qualified woman-owned business, APS has been providing comprehensive AV integration, design, installation, and service since 1999. The company has implemented state-of-the-art systems for classrooms, call centers, business to business (B2B), and business to government (B2G) markets. "We are nimble and highly responsive to customer needs. We design bespoke systems that fully address user needs, incorporating the latest technology that best suits the user’s application," says Erica Sutton, CEO of Advanced Presentation Systems.
APS’s systematic client engagement approach is kick-started by conducting a site survey either via physical visits or by phone calls and zoom walkthroughs. The company visits the customers' facility to take measurements, pictures, plus create hand drawings or sketches. APS delves deep into customer requirements by asking a series of questions— "What is the application?" "What does the customer intend to use the room for?" "What are they trying to achieve now and what they might want to achieve in the future?" The APS team focuses on understanding how any solution offered would impact the user experience for several years to come. APS also educates customers on the pros and cons of the different ways they can achieve their objective. Following this, the company draws on its deep industry knowledge to offer customers the desired functionality well within the available budget.
APS generates custom control programming and can, if desired, create a Control and Management system that allows customers to remotely schedule room usage, identify the room AV resources, and activate them to start meetings. APS provides high-quality AV solutions—from simple projectors or monitors to systems with high levels of complexities as well as multi-level security for the U.S. government, city, state, and county government, police departments, and power companies.
The company has also designed systems for commercial, medical, education, and House of Worship clients. "We do not leverage technology for the sake of it. Rather, we do it to enhance user experience. Our customers appreciate that we right size the job to their application, saving them significant dollars," informs Sutton.
What sets APS ahead of its competitors is its unparalleled customer service, leading to repeat business and multiple long-term relationships. Plus, the company provides a one-year warranty on materials and workmanship in addition to the manufacturer's equipment warranties. APS delivers solutions that enable customers to derive the full benefit in an economical manner. "Our experienced professionals pay keen attention to each detail and carry out all tasks meticulously," remarks Sutton.
We are nimble and highly responsive to customer needs. We design bespoke systems that fully address their needs using the latest technology that best suits their application
As a testament to the robust capabilities of APS, Sutton cites an instance where they helped one of its clients. The client sought an AV solution for an operations center with extremely complicated requirements. The client needed to push video (and audio) content from 54 sources out to 31 displays. Their requirement was to send any source to any display. The client also needed a way to achieve very secure multicast broadcast of one source to logged-in computers in various locations on their internal network. To this end, APS designed, installed, and integrated a best-in-class AV solution.
The company has a broad range of both commercial and government projects in its current pipeline. With a strong reputation in the AV industry, APS intends to continue to improve its market share in New Mexico and surrounding states, plus expand its government practice by delivering superior AV systems to federal agencies.