Agility Technologies
Helping Businesses Attain Real Value from Salesforce

Today, a majority of businesses across industry sectors are diving headfirst into the deployment of Salesforce in an attempt to leverage the platform’s unparalleled capabilities. What these firms do not realize, however, is that without aligning Salesforce’s out of the box functionalities with their organization-specific requirements, they will not be able to leverage the platform to its fullest potential.

Enter Agility Technologies, a Virginia-based software company and a Salesforce Silver partner that leverages the extensive Salesforce experience of its team to deliver enterprise architectures and strategic roadmaps to help businesses adopt a cloud-first approach. “We educate our clients by providing them a clear understanding of what is achievable in their time and budget, and help them achieve a MVP (Minimum Viable Product) that will ensure effective ROI from their Salesforce implementation,” says Gunjit Khurana, president at Agility. With such an approach, the company drives better utilization of Salesforce’s capabilities and minimizes the cost of deploying additional workflow solutions to perform the same tasks.

In most cases, Salesforce-led modernization projects begin with a business aiming to achieve effective digitalization without having a clear roadmap on how to achieve it. As opposed to such an inefficient strategy, Agility follows an agile methodology in the implementation of the Salesforce platform. This allows the company to perform Sprint Zero and build a product backlog that is aligned with the objectives of the key stakeholders. Once this is done, Agility defines the requirements for the project and finalizes the specifications and the budget of the implementation. By performing a Sprint Zero, it assesses the best way to help clients leverage all the comprehensive capabilities of their Salesforce implementation and develop proof of concepts (POCs) at a rapid pace. Subsequently, they can configure the Salesforce platform to their unique business needs.

With its incredible track record of delivering digital transformation to federal agencies, the company has won several modernization projects in the federal government space. In one instance, the company assisted a federal agency to realize the value of their Salesforce implementation.

Initially, even after leveraging Salesforce for over two years, the client was unable to deliver the expected value in a truly agile way. Subsequently, when the agency started the development of a component, they approached the company to assist them in integrating it with their core engine. Agility analyzed the design aspects of their system and reverse-engineered it to develop and deliver a component that would successfully plugin without changing the core engine. “In the federal space, showcasing the value of an investment is a top priority because the budget comprises taxpayer dollars, and with this agency, we were able to showcase our ability to align Salesforce capabilities with customer requirements,” states Senthilkumar Thiyagarajan, vice president at Agility.

Agility drives better utilization of Salesforce’s capabilities and minimizes the cost of deploying additional workflow solutions to perform the same tasks

Discussing the core competencies of his company, Khurana elaborates, “even as a small company, we are punching above our weight class and competing with larger players owing to our emphasis on customer success.” Looking ahead, the company is collaborating with a firm in the IoT products market to broaden its market and assist clients in the commercial sector. Additionally, Agility is also working with an RFID supplier to help them build Salesforce solutions for the federal government. “In a nutshell, we are helping organizations modernize in tandem with the rise in digital services, in turn, enabling them to gain more returns from their investments,” concludes Khurana.