A.J. Rhem and Associates
Bringing the Power of Knowledge to Businesses

The proverb “Knowledge is power” stands true especially for corporations, as experiential knowledge remains an essential part of any business decision. What is even more important is presenting that knowledge to employees in a more consumable way that will drive innovation and performance. However, organizations are held back by the lack of information architecture that hinders access to relevant corporate knowledge. This is where A.J. Rhem & Associates (AJRA) comes in, with their exceptional knowledge management services that are propelling innovation and efficiency for today’s businesses.

“We bring information architecture and knowledge governance to help our clients make decisions and maintain relevant content flow within their organization,” says Dr. Anthony J. Rhem, CEO and Principal Consultant at AJRA.

As an information system integration firm, AJRA specializes in consulting, research and training in knowledge management and artificial intelligence (AI). The company’s 30+ years of experience in knowledge governance and optimal information architecture is helping clients initiate digital transformation. A key differentiator for transformation is the presence of a knowledge framework that controls the flow of content, which is exactly what AJRA provides.

AJRA incorporates knowledge management with AI to deliver knowledge in a customized and precise manner that can assist clients in quick, effective decision-making, driving efficiency. AJRA is a champion of this AI/knowledge management combination; a service paradigm called knowledge-as-a-Service (KaaS), used as a framework to tap into their client’s knowledge base. The KaaS framework is a “microcosm” of AJRA’s services and thought leadership, designed to assist clients in addressing problems in decision-making and evolving with their environment over time.

Predictive analytics enables AJRA to provide knowledge beyond what their clients seek, based on an understanding of what their clients are attempting to deliver, influencing decisions. AJRA leverages predictive analytics in research across domains like non-small cell lung cancer and type-1 diabetes. The company has partnered with universities and organizations to build an AI engine called Sherlock BigData-KDA that can tap into data across a particular domain, in this instance, non-small cell lung cancer, using analytics to provide physicians and clinicians with better treatment options.

AJRA’s expertise is highlighted in its personalized approach to providing solutions to clients. One, in particular, approached the company about the difficulty of accessing knowledge across multiple business units. AJRA addressed this challenge with a two-fold approach.

We bring information architecture and knowledge governance to help our clients make decisions and maintain relevant content flow within their organization

They designed a strategy for a single business unit to serve as a proof of concept. Over time, this evolved to support numerous distinct business units, resolving issues collectively rather than individually, saving time and resources.

When there was a lack of data or access to internal information, AJRA’s methodology switched from a holistic to a business unit-specific approach. AJRA provided information architecture to deliver that knowledge through Confluence, where data was elevated to a customized dashboard, increasing business efficiency.

“Our unique value proposition is training in knowledge management and its specific areas along with consulting,” says Dr. Rhem.

The training program that AJRA offers is called KM Mentor (kmmentor.com) and is an all-in-one platform for knowledge management resources like thought leadership, templates, and white papers. The platform also has a forum where clients can interact with experts in the field and ask questions.

Through this ecosystem of learning and bespoke solutions in knowledge management, AJRA continues to surface vital knowledge from the depths of their client’s knowledge base and drive innovation, business efficiency, and quick action, to positively influence the future of their client’s business.