AlertSense: Reimagining Crisis Management with Collaboration

Witnessing a total solar eclipse first hand is a phenomenal experience, but when tens of thousands of citizens flocked to Idaho to catch a glimpse of the total eclipse, government officials faced significant communication and collaboration challenges. AlertSense, a firm whose state-of-the-art mass-alerting platform addresses these types of circumstances, came to the rescue and assisted in keeping the situation under control. Focusing on the criticality of such situations, as well as emergencies, natural disasters and crises, AlertSense offers collaboration and secure communication to citizens and between responders at these times. “The collaboration in the midst of a crisis, as opposed to one-way communication, is what we focus on,” asserts David Smith, President and COO, AlertSense.

Expediting crisis and emergency notification and response, the firm offers an array of best-of-breed crisis management solutions through a robust platform built on the thesis that communication during an emergency rests in the mobile community. AlertSense’s intuitive mobile solution, the firm’s flagship product, is comprised of a comprehensive suite of features and functions that enable mass alerting, IPAWS alerting incident reporting, victim polling, secure chatting, and streamlined crisis management during big and small disasters and incidents— both natural and manmade. One significant value of the AlertSense solution is the firm’s multi-lingual capabilities—its alerting app offers on-demand translation in over 60 languages and AlertSense was the first IPAWS vendor to demonstrate multi-lingual IPAWS alerting (IAEM 2017).

Alerting and Collaboration Spread to the Enterprise

In today’s world of ever increasing natural disasters and man-made emergencies, AlertSense has seen the need for its solution spread to the enterprise world.

Specifically, the ability for alerts to be initiated by individuals on scene is attractive to enterprises, which often have geographically dispersed locations and the ability for the managers of these locations to quickly and efficiently alert key individuals in the enterprise of an incident or crisis at their location is invaluable.