“We listen, learn, get to know our customers, and develop solutions that help them streamline employee management tasks,” says Matt Umholtz, President of AllianceHCM. “Our software is crowdsourced from our customers’ finance and HR teams, including their controllers, CFOs, and HR managers. Their voice is our victory.”
Unlike single sign-on systems, the AllianceHCM software suite stores all employee information in one secure database that covers everything related to payroll, HR, including recruiting, on boarding, timekeeping, employee expenses, performance reviews, scheduling, benefits and more. This means clients never have to switch platforms, log in to multiple systems, re-key information, or open numerous spreadsheets. This powerful, easy-to-use solution provides the automated tools and high-quality information needed to help customers control labor costs, minimize compliance risks, and improve workforce productivity.
AllianceHCM’s solutions include talent acquisition tools that enable customers to attract and retain the best candidates with improved employee experiences. Its solutions are geared toward streamlining payroll processing and enabling clients to collaborate and manage HR functions in real-time while administering benefits with ease. Time and labor management products
by AllianceHCM increase efficiency and drive down labor costs. Moreover, the AllianceHCM platform can be integrated with the latest technologies, such as point-of-sale, back office, time, scheduling, ERP, 401(K) and compliance integrations, to create the most advanced solution for all employee management tasks.
AllianceHCM works well with all mid-size businesses especially those that employ hourly employees and experience high turnover like quick-and-full-service restaurants, manufacturing companies, oil and gas companies, and long-term care facilities, enabling them to recruit and retain the right talent.
One example of how AllianceHCM can help an employer grow is its long standing partnership with Oberoi Restaurants. It began working with Oberoi in the mid- 1990s. Since then, Oberoi Restaurants has expanded tremendously. Today Oberoi Restaurants operates more than 40 Wendy’s restaurants across Texas and Florida, and the owners say they are poised to add even more restaurants.
Another business that has benefited from its association with AllianceHCM is third-party partner Higginbotham HR services, which offers back-office support for HR, benefits, and payroll support for clients across the U.S. Alliance’s team of professionals is on standby to provide support for Higginbotham clients at all times.
Higginbotham uses many human capital management providers, but AllianceHCM quickly established itself as a preferred provider due to its intuitive payroll module backed by exceptional customer support.
Recently, Higginbotham needed to merge the payroll systems of two companies with approximately 800 employees in total on short notice. Within 48 hours, an AllianceHCM team member guided Higginbotham through the process.
AllianceHCM prides itself on its ability to help employers address emerging HR challenges. Over the past couple of years, businesses needed help finding someone to work for them. Hiring has improved, and the focus has turned toward retaining employees. To this end, AllianceHCM has developed solutions around early wage access and seamless text-based communication between employees and HR teams.
We listen, learn, get to know our customers, and develop solutions that help them streamline employee management tasks
Customer service reps at AllianceHCM have nine years of experience with the company on average, so they are more effective in quickly finding the right solutions for customers than their counterparts at other HR tech companies.
One reason for the high employee retention rate at AllianceHCM is its practice of sharing its profits with its employees.
“Everyone talks about customer service, but ours is head and shoulders above what you will find in the market,” Umholtz says.