Aternity: User-friendly Application Monitoring

Though enterprise workforce relies on applications to keep their business running, they often face difficulties to instrument an application to monitor performance. Especially, within their components as they can be virtualized that increases the variability of the measurements. Unlike traditional Application Performance Management (APM) tools that primarily provide end-to-end diagnostic data, applications need to manage and troubleshoot business activities executed within virtual endpoint sessions, and their associated remote display latency. Enter Aternity, a Citrix Ready Partner, which enables enterprises to accelerate virtualization migrations. It verifies that applications running on XenDesktop or XenApp deliver the same or better end user experience, as compared to those running on physical machines. “Aternity and Citrix share a common vision of next-generation end user computing— radically improving the productivity of the tech-dependent workforce, no matter their location—whether at the office on their desktop, working remote on their PC, or within their mobile workspace,” begins Trevor Matz, President & CEO, Aternity.

Aternity offers monitoring of any application on physical, virtual, or mobile device, providing a user-centric vantage point that closes the visibility gap existing with network- and server-centric application performance management tools. The company’s End User Experience Management, which is a Citrix Ready Frontline Performance Intelligence (FPI) Platform, helps customers identify third-party solutions that are recommended to enhance virtualization, networking, and cloud computing solutions from Citrix systems. After a rigorous process of verification, Aternity ensures its compatibility with Citrix XenApp and Citrix XenDesktop, thereby providing confidence in joint solution compatibility.

Aternity along with Citrix provides mobile user experience which is verified “worx ready” for Citrix Xenmobile.This enables customers to ensure a quality mobile user experience for Citrix Worx apps, including WorxMail, WorxWeb, ShareFile, and any third-party app available for enterprise distribution. Together, Aternity and Citrix XenMobile enable enterprises to achieve their strategic mobility goals by securely deploying enterprise mobile apps that improve mobile workforce productivity. “Aternity and Citrix share a common vision for how enterprise mobility is a catalyst for driving business growth,” says Matz.

Aternity and Citrix share a common vision of next-generation end user computing—radically improving the productivity of the tech-dependent workforce

Aternity end user experience monitoring assures the quality of service of applications and the underlying device health for Citrix environments.

At the center of the monitoring strategy, Aternity offers Real End User Experience Monitoring (EUEM) with an integrated view of the multiple applications. For instance, it helps multiple users who experience a SAP search accounts delay. SAP monitor provides full visibility into all of the indicators that effect end user experience for all applications which included performance metrics and health events. The search accounts activity is used by many users but still trend negatively with 100s of users of SAP in different locations and there could be 1000s of possible causes. By adopting Aternity’s (EUEM), the clients are able to augment the overall health of the end user experience across the enterprise. Aternity provides a complete mapping of accessed applications and the breakdown of user experience by business location and an automatic instant detection mechanism that proactively reports on any deviation from the norm without depending on users to call for a complain.

For nearly ten years, Aternity has been helping enterprises see the entire workforce experience on any application running on any device. So no matter what app, device, or location, enterprises can have instant visibility into what their technology-dependent workforce is experiencing. That’s real end user experience monitoring.


Boston, MA

Trevor Matz, CEO & President

Provides a user-centric vantage point that closes the visibility gap existing with network- and server-centric application performance management tools.