Avada Software
Driving Better Cost Optimization for IT Operations

Effective management and monitoring of IT resources are integral to the success of a business. As custodians of IT resources, CIOs need to map out the best ways to optimize the systems for cost and operational efficiency.

Avada Software offers modern middleware administration and monitoring solutions that CIOs can count on to make IT resource management hassle-free. Infrared360®, Avada Software’s comprehensive platform, offers real-time visibility and control over transactional and messaging middleware solutions, such as IBM MQ, Apache Kafka, application servers, and others. Infrared360® provides cost optimisation and performance enhancement across IT Operations and DevOps by fostering secure, compliant self-service IT, more efficient management, automation, synthetic transactions, and more.

“Our unique approach to IT oversight helps ensure the availability and reliability of business-critical systems without the need for additional middleware infrastructure,” says Peter D’Agosta, co-founder and chief product manager of Avada Software. “With Infrared360®, CIOs can streamline operations, bridge the skills gap, improve performance, and optimize costs while enhancing customer satisfaction.”

In middleware teams and DevOps Infrared360 bridges the skills gap by providing a way to perform highly-skilled tasks more easily, freeing highly skilled professionals from mundane tasks and allowing secure and compliant delegation of other high-skill tasks to application teams and business units. Going beyond the middleware, Avada Software optimizes costs in various departments including DevOps and help desk. It allows organizations to free up resources for other critical tasks.

For instance, a major airline operator in the U.S. was in the process of switching their travel booking partner’s transactional system monitor from a recognized brand to Infrared360. During the changeover the client’s production environment was monitored by the old solution and Infrared360 in parallel. Alerts had been set to notify them if a specific transactional queue exceeded more than 500 messages. Because the old solution monitored logs, instead of actual real-time transactions, it missed alerts when the stack surpassed 700 messages. Their message stacks fluctuated over time, and the logs showed lower numbers, resulting in ‘averages’, which resulted in the condition remaining at or under 500.

Fortunately, they were using Infrared360® simultaneously. Being a True Real-Time™ monitoring solution, it triggered alerts immediately when the queue exceeded 500 messages, enabling the client to quickly identify and resolve problems and inform relevant application teams.

Infrared360’s Trusted Spaced™ feature then allowed those application teams to securely access the areas they needed, maintaining strict compliance adherence, to solve the issue before the old solution ever even fired an alert. This saved teams across DevOps hours of time, saved thousands of dollars in revenue, and prevented them from missing their SLAs.

In addition to cost optimization, Avada Software helps CIOs address their security needs, especially during audits or RFPs. The Trusted Spaces™ feature of Infrared360 allows different departments to effectively collaborate to leverage brainpower and manpower. As in the previous example, this approach can help break down silos and ensure everyone works toward the same goal. It can also help prevent miscommunication and costly mistakes. But, perhaps more importantly, by providing what is essentially IAM for middleware, Infrared360 helps CIOs bolster defences against external and internal threats. Vulnerabilities in the middleware layer are a largely missed security vector. But it is especially critical since sensitive transactions over applications, devices, and systems communicate via middleware.

With Infrared360®, CIOs can streamline operations, improve performance, and optimize costs while enhancing customer satisfaction

With the rise of remote work, CIOs now require products that can allow remote collaboration, something that Infrared360® has been doing for over a decade. During the pandemic, Avada Software’s product was able to facilitate the shift to secure, remote work without requiring any changes, and it continues to provide seamless collaboration. Avada Software’s solution can help organizations save money on office space, reduce commuting time, and attract talent worldwide.

With Avada Software’s expertise in cost optimization, security, collaboration, and remote work, it has become a trusted partner for CIOs in various industries. The company continues to expand its offerings, such as its recent addition of management solutions for Apache Kafka, AMQ, and several Web Services like SOAP, Rest, and URLs. Its commitment to providing productivity tools for IBM-type middleware solutions remains unwavering.