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Birlasoft: Delivering Technology Innovations to drive Business Transformation
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CIOREVIEW >> CioReview100 >> Birlasoft

Birlasoft has been recognized by CIOReview Magazine as the recipient of “,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the CIOReview research and editorial team based on insights from an interview with Preeti Das, CEO.

Birlasoft
Delivering Technology Innovations to drive Business Transformation

Birlasoft

CIO VendorPreeti Das, CEO
With the emergence of new age technologies like internet of things, cloud, mobility, social collaboration and predictive analytics among others, it is imperative for businesses to adapt and gain expertise fast in order to derive the real business outcomes using these platforms.

Birlasoft understands the needs of large global organizations and provides customized solutions to enable clients in their transformation journey. The company deploys a host of innovative solutions and service architectures across the customer value chain with proven domain capabilities in legacy and emerging technologies.

A Global Force to Be Reckoned With

Founded in 1995, Birlasoft is a Global IT Services provider and part of the 150 year old, multi-billion dollar CK Birla Group. With a global workforce of over 4000 employees, the firm has global footprint and best-in-class delivery centers in China, Poland & India.

Birlasoft, a global application outsourcing solution provider to global Fortune 1000 customers, enables clients in various industries, to become competitive in their business by providing value-based information technology services, in onshore, offshore and near-shore models.

Birlasoft's portfolio of services includes Enterprise Application Services, Custom Application Services and Specialized services like Testing, Analytics and Mobility. Birlasoft's robust delivery processes embrace digitized project management methodologies, embedded within proven practices of Six Sigma, SEI CMMI Level 5 and a secure services framework. The firm has presence across U.S., UK, Europe, and APAC including India.

"Delivering enhanced end customer experience with 'Speed and Predictability' is a chosen path for Birlasoft," mentions Preeti Das, CEO of the company. Preeti further adds, "Birlasoft is all set to create new higher benchmarks in delivering value to our clients. We would continue to innovative and strengthen solution capabilities not only through build but also through acquisitions and alliances to address the burgeoning demand of specialized solution expertise by different industry segments."

Winning the Trust of Clients

Birlasoft is counted amongst the leading global Information Technology Services providers, based out of India. The firm has participated in the globally evolving IT industry, while remaining focused on continuous innovation, benchmarking and learning. Starting in 1995, the CK Birla Group entered IT Services in order to play a vital role in partnering global businesses to transform and innovate.

Birlasoft has several offices across multiple global locations and a vast talent pool of skilled domain experts in the chosen verticals. Supported by proven transition and implementation methodologies, based on experience and best practices, Birlasoft increases predictability of the results delivered, thereby reducing business risks associated with the transfer of responsibility.

The Secret Sauce

Delivering exceptional value to the client is Birlasoft's core value proposition. Customers value Birlasoft for its speed of operation, predictability to ensure transparency, flexibility in delivery and engagement models and executive commitment to align with customer strategic roadmap.

The Roadmap Ahead

Birlasoft aligns itself with the emerging trends in digital economy ahead of the curve. There is a paradigm shift in the industry from 'build model' to business process led 'consume model' and a focus on 'IT outcome' to 'business outcome' based services enabled by technology disruptions like cloud, analytics and mobility. The firm clearly sees a huge need with their customers for increasing their wallet share through enhanced customer experience enabled by predictive analytics around customer segmentation, product segmentation and demographics. The technology imperatives of the above lead to integration across CRM, SCM, ERP, HCM and Analytics of which CRM stands as the integrator.

Cloud being one of the disruptive technologies and Salesforce.com being the frontrunner as the integration platform, Birlasoft has recently made its investment in this space by acquiring US based company - EnablePath, a fast growing CRM solutions provider and Salesforce.com Gold Cloud Alliance Partner.

Through its programmatic strategy of Acquire, Align and Build, the company will continue to enable clients with best-of-the-breed new generation technology solutions across business value chain from enquiry to order to cash to customer service.

Company
Birlasoft

Management
Preeti Das, CEO

Description
A provider of services in the fields of Manufacturing, Banking & Financial services,Insurance, Media & Healthcare industry.

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