Bold Group: Providing Alarm Monitoring and Business Management Solutions to Security Industry

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Alison Forsythe, President
Bold Group started as Bold Technologies four decades ago to elevate the technological capacities of top security companies and dealers with mission-critical alarm monitoring solutions. True to its mission, the company recently combined forces with three other eminent market players, Perennial Software, Secure Global Solutions (SGS), and Security Information & Management Systems (SIMS)—to become a security industry powerhouse today.

Bold Group is owned by EverCommerce—a leading service commerce platform—as a strategic move to drive successful customer experiences for Bold Group’s security and alarm solutions.

Today, Bold Group’s portfolio includes stages, an automation platform for enterprise-level alarm monitoring, Manitou, a robust and flexible alarm monitoring platform for the modern monitoring center, and SIMS, a simplified Windows-based alarm monitoring software. These solutions serve as the operational backbone for security operations, monitoring centers, and security dealers, driving efficiency to safeguard life and property. On top of these, Bold Group offers business management solutions, Managely, SedonaOffice, and AlarmBiller, that are purpose-built for the security industry. These tools offer security companies a deep level of operational insight and help boost the bottom-line.

Behind the scenes of these powerful tools and systems is Bold Group’s experienced executive team led by Alison Forsythe, the president of Bold Group, who has devoted the last three decades of her life to IT and is considered an enterprise software industry thought-leader. Under Forsythe’s able guidance, Bold Group is now laser-focused on maintaining its foundational companies’ established excellence and legacies while leveraging their combined competencies to bring more powerful, innovative products to the marketplace.

“The convergence of four industry leaders into one and our focus on innovation are helping security companies evolve from using fragmented tools to a more robust, integrated approach that delivers insight and supports growth,” states Forsythe.

Bold Group recently launched Managely, a business management solution designed to serve the unique needs of security companies and alarm dealers and integrators.
Managely demonstrates Bold Group’s commitment to helping small and mid-sized enterprise security companies accelerate growth. The software provides powerful functionality to manage accounting, billing, workflows, CRM, inventory, and central station integration, from a single platform. It also offers business intelligence and predictive analytics through an embedded version of Microsoft Power BI, and an integration with review management platform, pulseM, helps drive organic growth.

The convergence of four industry leaders into one and our focus on innovation are helping security companies evolve from using fragmented tools to a more robust, integrated approach that delivers insight and supports growth

These capabilities are helping Bold Group’s customers leverage new technologies to better solve real-life challenges. A case in point is a central station and monitoring services provider serving 700 security dealers across the U.S., Puerto Rico, and Canada that sought Bold Group’s help in replacing their current outdated monitoring software with a web-based, automated solution that would allow them to scale and grow. Bold Group implemented the Stages platform that reduced data entry, and its API flexibility allowed for the creation of customized user interfaces. As a result, the customer was able to push and pull data from the monitoring center in real-time, enabling them to drive efficiencies and respond to emergencies more proactively.

Building upon its over 40 years of success, Bold Group is now planning to expand cloud-based versions of its solutions to help security businesses run more efficiently. In addition, Bold Group is introducing more flexible APIs into its product portfolio by partnering with industry-leading companies, such as Microsoft, pulseM, and WeSuite. Recognizing that the industry is constantly evolving, Bold Group is committed to delivering additional features and solutions that will help security companies reap the benefits of proven, best-of-breed business management and alarm monitoring solutions.

Bold Group

Colorado Springs, CO

Alison Forsythe, President

Bold Group is a leader in the security and alarm industry with the most comprehensive array of alarm monitoring and integrated financial and business management solutions tailored to achieve optimal business performance for central monitoring stations, and alarm dealers and integrators

Bold Group