Building Infrastructure Group
Providing end-to-end AV Installation

As a leading full-service audio-visual (AV) integrator, Building Infrastructure Group (BIG) is best positioned to provide a broad spectrum of turnkey AV solutions, from concept design to post-integration support. With over two decades of industry experience, BIG has cultivated lasting relationships with a large network of major manufacturers. These relationships have allowed BIG to source high quality products with short turn-around times, even during peak supply chain constraints.

BIG functions as a single-source provider for structured cabling systems, inside as well as outside plant, voice and data cabling systems, Wireless, LAN, WAN, GPON, and AV implementation and support.

BIG's core offerings include passive network design coupled with AV system installation and integration. BIG is proficient in cross-collaboration between the IP network and active AV internal teams, ensuring all systems are in alignment when integrating low-voltage packages. This allows BIG to effectively design AV over IP systems and the passive network infrastructure to seamlessly support the technology. BIG compliments its service portfolio with a client-centric, tried and tested approach to address every need.

A typical client engagement at BIG begins with an in-depth analysis phase. After gaining a thorough understanding of the project requirements through close collaboration with the client, the design team then begins refining the AV system needs through a continuous design review process. This methodical approach allows BIG to deliver world-class, turnkey solutions for virtually any installation environment, without compromising quality.

Through extensive industry experience, paired with a team dedicated to comprehensive, individualized system solutions, BIG has developed a reputation of reliability. An example of this reputation at work involves a major IT integrator from the public sector who approached BIG to help their executive team overcome hurdles with conferencing technology during customer interactions. In addition to resolving communication issues in their AV system, the BIG team redesigned and integrated the entire AV system and network for their new headquarters location. This included classified spaces, boardrooms, conference rooms, multipurpose training rooms, and command and control centers.

Building Infrastructure Group successfully completed all installation tasks and commissioned the systems within the stipulated deadline of four months, even amid the pandemic-induced supply chain shortages.

“We have a saying in our office that sums up our attitude towards client service: Always go the extra mile-there won’t be much traffic," says Dave DiGirolamo, Director of Audio Video Systems at BIG.

Staying true to the goal, BIG also provides trademarked Perfect Plus Support^TM which includes hands-on training sessions and customized user guides to help end-users and support staff get familiar with the new systems. Perfect Plus Support^TM is customizable and can include extra training sessions, ensuring users are equipped with the knowledge to appropriately set up and use the improved AV systems. Post-installation support services, including troubleshooting assistance and de-installation of defective equipment, shipping to and from the manufacturer or repair center, re-installation of repaired/ replaced equipment, configuration, and system testing, are all part of BIG's Perfect Plus Support^TM.

We negate the need for multiple vendors by bringing all AV and network infrastructure under one roof. Our clients appreciate one team being responsible for low voltage integration

“Our reputation for outstanding customer service stems from our quality system integrations to our ongoing Perfect Plus Support. BIG is always there to support our client partners and their missions” adds DiGirolamo.

Home to a team of seasoned AV System technicians, design engineers, and project managers, BIG holds a natural edge in offering competitively priced, quality AV System projects for its client base. The combination of in-house industry expertise and multiple manufacturing partnerships makes BIG a trusted partner for all AV system needs.