Business Conexión México
Unleashing Innovation and Performance in the Digital Era

The integration of digital technologies across all facets of business is essential for organizations to achieve operational efficiency and deliver significant value to customers. Business Conexión México is dedicated to making this digitalization journey frictionless for clients.

It provides comprehensive software solutions for IT and communications to small and midsize companies, as well as large corporations in the U.S. and Latin America.

Focusing on the telecommunication, hospitality, healthcare, and financial services industries, Business Conexión embraces a shared vision of triumph and meticulously aligns its efforts with a client’s vital key performance indicators. Together, the company embarks on a journey to revolutionize business operations, placing customer-centricity at the forefront and embracing the latest IT management best practices.

“Putting the customer first is more than just a catchphrase for us,” says Hugo Martin, director general at Business Conexión México. “It is a guiding principle that permeates every aspect of our operation.”

Unlocking the Potential of Tailored IT Solutions

Whether it’s an edge computing project or a complex IT endeavor, Business Conexión México offers clients the freedom to choose from a wide range of valueadded services, such as asset management, security, networking administration, help desk support, data backup, and recovery. With a wide selection of software and peripherals, it ensures the IT ecosystem is tailor-made to suit client requirements.

Immersing itself into their environment, Business Conexión México gains insights into its pain points, requirements, and growth opportunities. This collaborative approach allows it to develop customized solutions that address their needs and generate tangible results.

It utilizes a total cost of ownership (TCO) model based on a technology management lifecycle to present clients with a holistic view of their overall expenses, helping them make informed decisions that align with their business objectives.

Offering Integrated Solutions for Innovation

Business Conexión provides two invaluable facilities—a data center and innovation lab in Mexico City and exclusive and private access to Dell Solution Centers worldwide. These resources allow clients to explore, develop, and test next-generation solutions and technologies in a controlled environment, mitigating risks and ensuring successful outcomes.

They can seamlessly integrate IT solutions into their existing infrastructure while ensuring a well-documented and efficient implementation process.

“We excel at implementing innovative business solutions by bridging the gap between rapid technological advancements and the real needs of clients,” says Martin. “Our success lies in our ability to actively listen to clients, harness the power of cutting-edge tools, and transform them into tangible results.”

Through strategic partnerships with industry leaders, Business Conexión México has established itself as a trusted representative and vendor for Dell, Vmware, Microsoft (Metaswitch Solutions–Azure for Operators), Intel, Aranda Software, Absolute, and WSI. It has access to an impressive portfolio of products and solutions that can be implemented for Data Centers and Edge Computing (Servers consolidation and virtualization, Storage backup and Recovery, Networking and Communications Software, Cyber Security, and Endpoints).

The Dell Global OEM Channel Partner

Business Conexión México’s partnership with Dell enables the integration of hardware, software, and services across five key levels.

We Excel At Implementing Innovative Business Solutions By Bridging The Gap Between Rapid Technological Advancements And The Real Needs Of Clients

On the first level, it addresses warehousing requirements. On the second, it offers custom labeling services. Level three encompasses system power-on, configuration services, and image loading. Logistics services are offered at level four, facilitating delivery duty paid (DDP) from the U.S. to Latin America. The company also acts as the Importer of Record (IOR) for Latin American destinations. At level five, Business Conexión provides comprehensive deployment services, including rack and stack and hardware and software installation of platforms like vSphere, vCenter, and vSAN.

“Empowering global growth through the seamless execution of multi-country IT projects, simplified international trade compliance, and limitless market exploration, we unlock new horizons for our customers with minimal investment,” says Martin.

To ensure the precise selection of ingredients for a comprehensive IT solution, Business Conexión México appoints a client director accompanied by a team of specialists. Establishing a single point of contact for the entire project, irrespective of its complexity, it saves significant time and minimizes the likelihood of miscommunication or delays in coordinating multiple providers.

Apart from its core services, Business Conexión México provides a comprehensive range of digital marketing solutions.

By leveraging these services, clients can effectively reach their target audiences and drive significant business growth. The offerings cover essential aspects of digital marketing, such as Search Engine Optimization, Web Analytics, Responsive Web Design, display advertising and pay-per-click campaigns.

These services have helped Business Conexión México foster a virtuous cycle of innovation and performance for its clients. The ability to adapt and excel in environments characterized by continuous change has positioned it as a leader in several industries, including telecommunications.

Dedication to Delivering Cutting-Edge Services

In 2023, positive developments are anticipated in the dynamic and complex telecommunications sector that will impact the coverage, capacity, and quality of fixed and mobile networks.

Recognizing the opportunities presented by these trends, Business Conexión México has positioned itself as a leading provider of comprehensive products and services tailored for the telecommunications industry. It has successfully implemented solutions like Microsoft (Metaswitch Networks) across Latin America and the U.S. These solutions, encompassing edge, core applications, and management orchestration, is currently being deployed across numerous major networks.

“Empowering Global Growth Through The Seamless Execution Of Multi-Country It Projects, Simplified International Trade Compliance, And Limitless Market Exploration, We Unlock New Horizons For Our Customers With Minimal Investment”

A notable component of these solutions is VoIP soft switches and gateways that enable seamless voice communication over IP networks. Business Conexión México's offerings include IMS core deployments, session border control, VoLTE/VoWiFi solutions, converged voice and data messaging, voice and VoLTE interconnectivity, group communications, and collaboration tools, as well as cloud contact centers. These solutions cater to the diverse needs of telecommunication providers, empowering them to deliver superior services to their customers.

By offering a seamless integration of hardware, software, and services, the company provides a one-stop solution that enables businesses to optimize their operations, improve efficiency, and drive growth.

Business Conexión México's outlook for the next five years is incredibly promising. As the telecommunications industry continues to evolve and adopt emerging technologies, it is well-positioned to remain at the forefront of innovation. The commitment to verticalization and a comprehensive range of tailored products and services will continue to make it the go-to partner for telecommunication providers and businesses across various industries in Latin America.