CCP Global Inc.: Focus On Client Success

Chris Wojcik, CEO In 1997, Chris Wojcik and Alan Miller had a vision to re-invent software consulting shifting the focus from large project teams to smaller teams of highly experienced business, software and technical experts with a clear focus on client success. To achieve transformational change for clients, a fresh perspective was essential to make a quantum leap from the traditional consulting paradigm. With that mindset, Chicago Consulting Partners, which would later become CCP Global was established. Today, CCP Global continues to deliver best in class Spend Management solutions, which enable companies to spend smarter and spend less, delivering rapid ROIs and significant bottom-line impact.

Chris and Alan saw the opportunity to launch a unique, client-focused consulting firm with highly experienced and motivated employees. It was not enough to be just another boutique consultancy. Through the combination of Chris’ extensive background in IT consulting plus the years of financial experience that Alan possessed, CCP Global became the natural advocate for each of their clients, ensuring that software implementation dramatically improved the client’s business. This could not be accomplished with new software and business processes alone—partnering closely with clients would become the formula of success for every engagement with CCP Global.

“CCP Global is an excellent business partner. They were able to provide highly skilled Ariba resources that really “get” the procurement space and helped to not only deliver a quality product within the required deadlines, but, were able to provide thought leadership and innovative solutions that allowed us to move at the speed of business.”

—Ryan Loock, Senior Business Leader Global Supply Chain Management, MasterCard

As Chris points out, “We weren’t interested in being all things to all people. When we surveyed the technology landscape, we determined our niche to be Ariba and other best-in-class spend management solutions. At the time, these platforms were best positioned to make positive changes in procurement and financial management operations. Enterprise clients, utilizing these platforms, would now have a true advocate to deliver positive change to their organization.”

To describe CCP Global’s expertise in offering innovative solutions to business challenges, Wojcik also discussed his experience with a large dental association. “We prevailed in head-to-head competition with many other firms and ultimately won the software implementation project. At half the cost of the larger consulting firms, we completed the project on-time, on-budget, producing $500,000 in savings for the client, all within a six-month period.” This approach fostered CCP Global’s reputation as the go-to software consulting partner.

Procurement as the Entry Point

With a focus on current market challenges, CCP Global now empowers global brands to enable their procurement organizations to enhance performance and reduce cost without affecting quality. CCP Global was one of the first certified system integrators of Ariba, known as the enterprise leader of Spend Management. During a large Ariba implementation for a consumer products conglomerate based in New Jersey, CCP Global supported their client throughout the entire eProcurement implementation and global roll-out which generated over $1 Billion in savings. While this seems astounding, the financial results were calculated by the client themselves which proves how valuable and impactful sophisticated spend management can be to the bottom line.

Keeping our resources engaged and coping with the rapid changes in technology has led procurement managers to outsource projects to CCP Global with its talent, skills and abilities to deliver solutions in an On- Demand world

“So far, we have delivered more than 150 successful Ariba projects for Fortune 500 and Global 2000 firms,” says Wojcik. “With the 2012 acquisition of Ariba by SAP, we see a bright future ahead. Ariba’s market expanded from a customer base of roughly 5,000 to the entire SAP customer base, which consists of more than 335,000 customers.”

Procurement optimization is often a company’s largest savings opportunity with every dollar saved dropping to the bottom line. Procurement professionals are often under immense pressure to produce more cost savings, manage strategic supplier relationships, mitigate supplier risks, and accelerate procurement cycles.

“…This is why Mastercard works with innovative partners in the procurement space, such as CCP Global, to continue to develop and streamline processes and allow us to recognize these opportunities.”

—Ryan Loock, Senior Business Leader Global Supply Chain Management, MasterCard

In a study conducted by a leading global business consultancy, procurement departments that have a strategic mindset and the technology to support that mindset, produce 20 percent more savings than companies that have left their procurement organization as a transactional cost-center.

With such a large upside for companies focusing on strategic procurement opportunities, a key challenge in the procurement space, according to Wojcik, is attracting and retaining talented procurement resources. “Keeping our resources engaged and coping with the rapid changes in technology has led procurement managers to outsource projects to CCP Global with its talent, skills and abilities to deliver solutions in an On-Demand world,” he elaborates. “CCP Global has been a highly effective consulting and outsourcing partner for numerous Fortune 500 companies.”

Since their founding, CCP Global has evolved to consult clients on not only their spend management practices but their business processes and Customer Relationship Management (CRM) practices as well. Throughout the client’s journey, CCP Global accelerates the ROI through their functional, technical and management expertise. CCP Global’s team of expert consultants deploys proven and best-in-class platforms that enhance customer engagement, optimize customer experience, and drive business growth while increasing margins.

CCP Global’s success is predominately derived from their focus on implementing industry leading platforms such as Ariba, Coupa, and Salesforce, allowing clients to successfully weave a cohesive essay of consulting services into client success stories. “We’ve helped industry leaders navigate the complex maze of regulatory, legal, and business issues while delivering a sustainable roadmap of solid and adaptive offerings that help them keep the wheels well-oiled in a fast-paced On-Demand world,” states Wojcik.

Go Cloud

CCP Global is also focused on automating what traditionally has been recognized as difficult and cumbersome processes within an enterprise organization.
“CCP Global believes that cloud-based procurement and customer management solutions will enable organizations to be more efficient and streamlined,” claims Wojcik.

In fact, the increasing use of Cloud or SaaS models has allowed clients to focus on the business rather than taxing their already over-worked IT departments to install yet another software package. Wojcik believes that SaaS delivers tremendous productivity under a solid SLA, introducing fewer internal IT dependencies and mitigating risk.

A testimonial of how CCP Global mitigates risk and delivers success follows:

“When Brookdale Senior Living selected CCP Global as its consulting partner they learned our culture, organization and delivered concrete value in several strategic initiatives as we didn’t have the bandwidth, or in some cases, the expertise to handle on our own. These areas included our Coupa Implementation, Go-Live, Support, Training, Upgrades, a Sourcing Savings Challenge and a very successful Supplier Enablement project with our food service partner; which yielded significant savings. Trust, dependability, and expertise are a few key traits of CCP Global that makes our work with them both profitable and enjoyable.”

—Jeff Patton, Senior Vice President Procurement, Brookdale Senior Living, Inc.

Big Data

In addition, Wojcik regards harnessing “Big Data” as a huge opportunity for procurement management and customer relationship management. Cloud-based Spend Management and CRM solutions that incorporate these elements into their platforms will emerge ahead of the competition—and organizations that embrace these concepts will solidify their competitive advantage.

So how does CCP Global align themselves with these market trends? “Accordingly, working closely with CCP Global, clients can ensure they uncover hidden savings opportunities in their supply chain, control maverick spend, and maximize the bottom-line,” he says. CCP Global harnesses the power of Big Data to offer customized analytics to find the savings. “A procurement organization that analyzes its spend data, identifies trends, both positive and negative, while taking the appropriate action, will out-perform their competition,” he asserts.

Future Predictions

Moving forward, Wojcik sees a bright future and predicts margin focus to be a growing trend for enterprise clients. Spend planning and control will be incorporated into the entire organization and product line. This shift will require significant planning and training within the organization. “Spend Management will continue to be a trend that will scale in importance and value. Enterprise organizations’ efforts to reduce inefficiencies within their supply chain and in material purchasing will be affected,” he asserts. CCP Global’s highly experienced supply chain professionals accept these challenges ensuring compliance, reducing cost and improving quality.

By outsourcing the difficult aspects of cloud software implementation, maintenance, training and help desk support to CCP Global, enterprise clients can drive successful procurement transformations while reducing costs and risks. “We integrate the best spend management technologies into solutions that are easy to use, configure, and deploy while remaining cost-effective,” he concludes.

Finally, Wojcik, an avid water skier, compares Procurement Consulting to his favorite sport—they both require knowledge, skills, and commitment to successfully complete the course. “The outstanding consultants of CCP Global are the true power that navigate clients across the finish line.”

CCP Global Inc

Fairway, KS

Chris Wojcik, CEO

Delivering cost reduction and business development strategies by leveraging strategic partnerships, and deploying best-in-class technologies

CCP Global Inc