Click Maint
A User-friendly Approach to CMMS

More features sound good, but might not always be beneficial for computerized maintenance management software (CMMS). Incorporating ‘as many features as possible’ into CMMS often results in a clunky, hard-to-adopt product, creating a counterproductive loop where feature fatigue is very much a reality. Based on a report by UpKeep on the state of CMMS adoption, only 39 percent of companies use CMMS consistently, and only 6 percent of users employ all of the platform’s functionalities.

Click Maint is helping companies avoid this paradoxical trap. The firm’s platform has all the essential CMMS features like reactive and preventive maintenance work order management, asset tracking and maintenance request management. It streamlines vendor and supplier management for tracking third-party services and spare parts procurement while handling inventory to monitor spare parts usage and stock levels.

Reporting and KPI tracking provide insights into maintenance history, work order costs, technician performance, downtime and inventory metrics. A mobile app with QR code scanning enables on-the-go access to asset details and work orders—everything expected from a standard CMMS.

But where Click Maint differs from other CMMS platforms is through a user-friendly design that facilitates easier adoption and flat learning curve.

“While the industry-wide standard setup and rollout period is six months, we make our platform operational within the first 30 days—sometimes even sooner,” says Randall Burrell, president and CEO. “Speed to value is our raison d’être, and we live up to these words by delivering value to our clients as quickly as possible.”

The emphasis on speed and efficiency carries over to the software’s user interface, making it simple and intuitive. The software is designed with multiple approaches to accomplish the same task, ensuring easy adoption.

“We’ve designed our software so that tasks can be intuitively accomplished in multiple ways, enhancing the user experience,” says Burrell.

A first-time user can log into the software and get work done without needing support documentation, though Click Maint still provides it.

Speed to value is our raison d’être, and we live up to these words by delivering value to our clients as quickly as possible

This ease-of-use is advantageous for mid-market clients who aren’t keen on complex, unwieldy platforms. Click Maint already has around 250 small and medium-sized businesses as customers and is rapidly expanding. Its clients mainly include manufacturing businesses, food and beverage processing, healthcare, retail, restaurant operations, and educational institutions serving both K-12 and higher education. The firm also serves government institutions, nonprofits, religious organizations, and any business or entity with large-scale operations. The rapid expansion and strategic growth have drawn attention from industry leaders and the community, generating significant interest.

Click Maint initiates every client engagement by evaluating requirements and providing a live demonstration that addresses those needs through work order tracking, reporting features, asset management and maintenance request management. It offers potential customers a free trial that can be accessed instantly on the website. Once satisfied, the clients are presented with a pricing proposal based on a SaaS subscription model with monthly and annual plans. After the customer signs a contract, the company begins the onboarding and implementation tailored to their specific needs. Some require more complex data migration if transitioning from another CMMS, while others with minimal data just want to learn how to populate the data independently.

Recently, Click Maint helped a relatively large assisted living facility transition from a CMMS provider that discontinued support. The onboarding and implementation team at Click Maint helped the customer migrate existing data, including assets, locations, users and work order history, into the Click Miant platform. The customer was up and running and had staff trained within 45 days. They are now seeing a 50 percent increase in work order completion.

This success stems from Burrell and a leadership team with over 40 years of experience in CMMS and facility management software. Click Maint embodies their commitment to efficiency with the platform’s straightforward approach to maintenance management as an alternative to traditional CMMS solutions. The mission is hidden in plain sight, woven into the three-cursor logo— symbolizing a platform where tasks can be completed within three clicks.