CloudShape
Redefining Success with a Customer-First Approach in Tech Consulting

If you work just for financial gain, you will never succeed, but if you are passionate about what you do and always put the customer first, success will be yours. Interestingly, many businesses claim to uphold the principle, ‘the customer is always right,’ yet often fail to embrace this customer-first approach in their service delivery. This disconnect between proclaimed values and actual practice is where CloudShape sets itself apart in technology consulting.

How so?

The answer lies in its inception philosophy and operational ethos.

CloudShape was founded not just as a business but as a mission to redefine the consultant-client relationship through genuine service and practical solutions. This mission stemmed from the founder’s experience in Fortune 100 and 500 companies, where they witnessed firsthand the gap between service promises and delivery. Driven by a passion for their work and a dedication to client success, they created CloudShape to embody the true essence of customer-centric service.

The heart of CloudShape’s business operations is its expertise in DevOps, DevSecOps practices, cloud application architecture and cloud governance solutions. The company treats clients’ infrastructures as an application, a forward-looking perspective that facilitates the delivery of custom cloud solutions meticulously tailored to each client’s requirements. The multi-cloud and hybrid cloud management specialization, like icing on the cake, ensures clients’ digital infrastructures operate at peak performance and security levels.

“We simplify the process, enable clients to see real-time results, and provide top-rated reliability, availability and security of on-premises and cloud platforms,” says Phillip Roberts, president and CEO.

What sets CloudShape apart is its distinctive ‘ninja’ approach to problem-solving. This methodology, characterized by swift and effective action, adds tangible value to client engagements, steering clear of the industry norm of fostering prolonged client dependency. It rapidly deploys off-the-shelf solutions, especially for clients lacking an existing framework. The solutions are customizable to fit any industry’s requirements. This ability to elevate a business from ‘zero to DevOps’ in an impressively short time highlights its agility, while its tailored solutions reflect a deep commitment to understanding and meeting each client’s unique needs.

The process begins with an in-depth problem analysis, followed by a persistent quest to understand the ‘why’ at every step. CloudShape demystifies complex concepts and zeroes in on genuine client needs, ensuring the solutions are technologically advanced, pragmatic and applicable in real-world scenarios.

Clients see tangible solutions and improvements within two weeks of collaboration, a feat rarely achieved in traditional consulting models. This speed results from a deep understanding of client needs, enabling CloudShape to skip time-consuming formalities and focus directly on solution implementation.

“We believe service excellence will naturally foster client loyalty, eliminating the need for restrictive agreements. This approach empowers clients and cements our reputation as a trustworthy and client-centric consultancy,” says Thomas Van Kempen III, CRO.

CloudShape’s success lies in its global team, comprising seasoned veterans and innovative minds who work tirelessly to provide technically sound solutions strategically aligned with clients’ long-term goals. They ensure round-the-clock availability, catering to clients’ needs, which enhances their service delivery to international excellence standards.

We simplify the process, enable clients to see real-time results, and provide top-rated reliability, availability and security of onpremises and cloud platforms

Leaning on this above-par team, CloudShape is venturing into private cloud solutions, targeting the gaming, finance and biotechnology sectors. This initiative is poised to bring simplicity and stability to industries overwhelmed with complexity and vendor lock-in challenges. By tailoring these cloud solutions to specific industry needs, CloudShape demonstrates its ability to follow market trends and anticipate and shape them.

In an industry often criticized for over-reliance on buzzwords and under-delivered promises, CloudShape stands out. Its approach to DevOps and cloud solutions is grounded in reality, focusing on essential aspects and stripping away unnecessary fluff. It displays honesty, integrity and excellence, prioritizing long-term client success over short-term gains. As a consultant and trusted partner in technological advancement and business growth, its approach is evident in its operations motto, ‘No Bullsh*t Cloud Solution,” which captures its promise of straightforward and actionable solutions.