Communications International
Delivering Reliable MissionCritical Communications Systems

Utilities deploy a sophisticated array of telecommunications networks to run a variety of critical functions and enable crews to safely repair infrastructure and restore essential services such as water, electricity, and gas. A common challenge that utilities face is ensuring 100 percent uptime of their communications system as it needs to operate in some of the harshest environmental conditions. Given its 45 years of experience, Florida-based Communications International (Ci) is well equipped to address the challenges associated with the design and implementation of mission critical communications systems including unique weather events like hurricanes, floods, and wildfires. The company’s solutions are catered toward a variety of markets such as utilities, public safety, transportation, and commercial applications. Moreover, as an employee-owned company, Ci’s skilled team of individuals demonstrates a personal dedication to providing their customers with the highest level of service in order to maintain long term satisfaction.

“As a full service systems integrator, we combine industry-leading technologies, proven methodologies and the expertise of our seasoned team members to provide customized end-to-end communications solutions,” explains Kelly Susino, sales operations manager. Ci’s staff includes engineers, PMP-certified project managers, factory trained technicians, and SMEs which help to ensure continuity and project quality. Quality is especially important at Ci, where they were recently awarded ISO 9001 certification. The company’s suite of products enables clients to make the necessary preparations before an impending natural disaster. In the event of an emergency, they provide immediate assistance to ensure communication channels are up and running. Responsiveness is a core value at Ci as well as ensuring the safety of its system users. Ci offers radios with enhanced safety features such as “Man Down,” which identifies the location of a worker in need of immediate assistance. Ci also has solutions that support interoperability, allowing system users to communicate securely with other organizations or public safety agencies, and encrypting transmissions to prevent outside parties from accessing communications.

Ci’s turnkey communications solutions are designed specifically to their customers’ needs, taking into consideration factors like network coverage, functionality, and system capacity. For smaller utility companies or those with budget restrictions, Ci has digital mobile radio solutions.

As a full a service systems integrator, we combine industry-leading technologies, proven methodologies and the expertise of our seasoned team members to provide customized end-to-end communications solutions

For those seeking a larger, more robust radio network, Ci can provide public safety-grade P25 systems and equipment. “With a focus on scalability and customizability, Ci has been a trusted partner to several businesses in the utility space,” says Rick Wolochatiuk, director of sales. In one instance, Ci integrated multiple technologies to create a single, turnkey communications solution that satisfied their customer’s requirements for superior network availability, automatic vehicle location, status monitoring, as well as dispatch.

Throughout the entire lifecycle of a communications system, Ci provides constant support. This begins with initial development, where Ci evaluates the needs and concerns of the customer, followed by implementation and finally, regular maintenance services to ensure that the system is running optimally. During this period, Ci also fulfills the customer’s need for additional equipment or any feature enhancements, be it software or hardware.

Ci is recognized as a Regional Center of Excellence (RCE) and master distributor for L3 Harris, a defense contractor, and communications equipment manufacturer. Ci is also a distributor for Tait Communications. As such, Ci provides products, services, and technical support to a robust network of dealers. Ci continually strives to identify and fulfill the needs of its customers by leveraging emerging technologies and innovative products that make their way into the market. In addition, the company aims to expand its geographical footprint in the southeast. Ci routinely goes the extra mile to deliver quality communications solutions and remains dedicated to serving the critical needs of agencies that safeguard the public.