Companion Data Services
Reimagining Health IT with Security and Innovation

Information technology (IT) is a dominant force in fueling innovation and digital revolution in healthcare. From personalized care, improved clinical outcomes to enhanced patient safety and decision-making, the intersection of healthcare and IT is transforming the quality of the patient experience. Today, healthcare organizations worldwide rely on robust IT solutions and services to secure patient data, boost regulatory compliance, and recover quickly from unexpected disasters. As forward-looking healthcare players look to add value to their operations with effective IT solutions, they need the right partner that can help them fully realize the extraordinary benefits of secure healthcare IT. Enter Companion Data Services (CDS).

As a trusted partner to commercial health plans, health systems, and insurance providers, CDS offers secure systems development and managed hosting services specializing in the healthcare industry. Driven by the philosophy—"We meet you where you are"—CDS provides responsive and scalable IT business solutions that can adapt to unique markets, customers, or emerging initiatives. From user-friendly content management to secure data processing through two of the largest health care data centers, CDS delivers the reliability, stability, and expertise that help business strategies soar.

Customer-Centricity at the Core

With decades of experience and deep-rooted expertise in healthcare IT, CDS follows a consultative approach to ideate the best plan for its clients by clearly understanding their business model and unique needs rather than selling a pre-developed solution. CDS enables secure hosting through private, public, or hybrid cloud to deliver clients exactly what they want. “With the flexibility in understanding our customers’ needs through the discovery process, we know what they need versus what we think they need,” remarks Lola Jordan, President of CDS. For instance, when it comes to cloud migration, many vendors insist on rewriting business applications entirely. With its proven approach, CDS helps clients move to the cloud as is with no risk and then transform the applications over time.

"We are very comfortable living with the ambiguity of unknown requirements, evolving technology landscape, and migration from one platform to the other—in essence, we are comfortable living in the grey,” says Suzanne R. Fuller, Vice President and Chief Solutions Officer at CDS.

Commitment to Excellence

As remote working becomes the new norm, companies are scrambling to support their employees with flexible, secure infrastructure as well as streamline workflows. To this end, CDS provides DocFinity®—a highly configurable cloud solution that facilitates and automates the management of documents, records, business processes, and more while eliminating manual errors.

On the other hand, the company offers CDS Healthcare Payer Suite®—a unified, real-time enterprise core administrative and claims management system. This solution helps healthcare organizations with integrations with external clinical vendors and applications while supporting end-to-end operations for health plans, such as portal integrations, membership benefits, provider payment, and more. CDS also helps customers with full back office/data center outsourcing to keep pace with the demands of today’s digital world. With a keen focus on value-based care, CDS enables health plans and hospital systems to save significant IT costs. At the same time, the company is well-positioned to help healthcare providers align with the recent changes made by CMS and seamlessly deliver care to patients through tele visits, even in rural areas.

With the flexibility in understanding our customers’ needs through the discovery process, we know what they need versus what we think they need

CDS holds a proven track record of hosting secure health care data for top brands in the U.S., including a large government healthcare agency as well as reputed companies in the health insurance industry. The company’s commitment to customer success is well expounded by its long-standing partnership with one of the largest federal agencies—an IT organization—that was looking to migrate to a hybrid cloud to lower the latency between their cloud vendor and the physical data center. CDS worked closely with them to understand their requirements and was the only vendor partner that successfully developed the environment to meet their specifications. Also, CDS enabled the agency’s several software vendors to play in its sandbox. With the hybrid data center, the agency also started Disaster Recovery as a Service (DRaaS). This is but one instance that highlights CDS' appetite for excellence through a strategic focus on customer experience.

“We call ourselves a solution integrator as we deliver a holistic solution, and not just bits and parts of different systems. With strong customer retention and repeated contract renewals, we pride ourselves on being our customers’ partner of choice,” states Lola. Backed by a team of over 2000 IT professionals with extensive expertise, CDS rolls out solutions after thoroughly conducting proof of concept to provide nothing but the best for clients. With healthcare ingrained in its DNA, CDS will continue to innovate and address the unique challenges of its customers in the years to come.