CTS supports the entire life cycle of mobile deployments, from project scope to implementation, and product refresh. The firm provides solutions that are compatible with all major mobile platforms including iOS, Windows and Android. “We offer our customers the right tools to optimize performance within their business operations,” notes Hurd. Foreseeing the scope of smart de¬vices and tablet across various industry sectors, CTS advises customers regarding compliance for various industry standards such as PCI, HIPAA and others.
The mobility offerings span industry verticals including retail, energy, health¬care, field reps and more. For instance, a government agency needed a solution to permit employees to utilize their iPads for personal and official use.
As a major player in mobility for over a decade and a leader in the emergence of the BYOD market, CTS has worked with a significant number of customers allowing them to lead in innovation over the years. “Our comprehensive multi-platform approach coupled with around the clock service allows clients to achieve high performing mobility initiatives,” claims Hurd. “CTS serves customers of all sizes from smaller organizations and government agencies to Fortune 100 clients and we have demonstrated the capability to transform labor and paper intensive business activities into efficient, secure and affordable mobile processes that increase productivity and competitiveness for our clients.”
CTS also leads in mobility by providing creative solutions. For instance, they currently deploy tablet based interactive kiosks in retail locations that support customer interaction to promote products and offers and encourage customers to sign up to receive services. These kiosks are remotely managed from a CTS operations center, where they use MDM technology to update the systems and monitor critical functions.
CTS is constantly enhancing their managed services and solutions model, mitigating the concerns of their clients who are increasingly embracing the shift to mobility. “CTS has developed truly scalable processes and we are currently planning the development of software applications that will support our continued growth,” says Hurd.