Concentre
Digital Transformation is a journey, not a destination

Taking an organization from transformation strategy to results is about more than just technology; it is about how to find a clear, practical and simple approach to design and drive lasting systemic change. Kevin Bonfield, the Founder and Managing Partner of Concentre, precisely captures this point of view in his work with clients: “As both business leaders and technologists at heart, we have realized that it is not just about taking a business from Point A to Point B, but also helping them build the capabilities to respond to future disruptions and to continue to drive change.” Following this modus operandi, Concentre is tightly ingrained in its clients’ teams to accelerate and grow the value delivered by the transformation.

Concentre is a result-driven boutique management and technology consulting firm based in Dallas, Texas. The company combines blue-chip consulting experience, practical technology insight, and entrepreneurial velocity to drive measurable business outcomes for its clients, ranging from mid-market companies to leading global brands. The firm boasts a roster of experienced personnel and leverages specifically chosen SMEs along with deep insights into best practices to address clients’ most complex business and technology challenges. The secret sauce of Concentre’s recipe for business excellence is its ability to sequence and tailor those best practices and also to address a client’s specific problem. As Concentre Partner Kevin Christ put it - “While a short-order cook follows a cookbook, a chef (like Concentre) orchestrates the elements of flavor based on the specific ingredients and conditions.”

The company works alongside clients on how they operate, from improving the organizational design to using technology and data to improve efficiency and effectiveness of business processes. Concentre takes an entrepreneurial approach focused on achieving rapid, effective change rather than waiting to achieve the perfect design. Most importantly, Concentre enhances client capabilities to respond to disruptive forces and to continue to improve and transform the business on an ongoing basis.

The stakes are getting progressively higher in the transformation landscape, and technology leaders must rapidly generate meaningful results from digital transformation.

The way we think about digital transformation is much more inclined towards “transformation” than “digital; our focus is about the ‘ends’, not the ‘means’.” We are focused on helping our clients build the capabilities so they are equipped to take on the future journey

Concentre has engaged with numerous organizations around the world, helping them solve complex business challenges. One of their clients is the rapidly growing industry leader in an innovative construction services segment spread over 130 locations across North America. To address the challenges generated by their success and rapid growth as they moved to a higher tier of business maturity, the company faced a critical need for a large-scale transformation, replacing overextended core systems across CRM, field operations, fleet management, finance, and human resources and dramatically overhauling critical business processes. Concentre facilitated the development of a compelling business case aligned with a practical execution plan, enabling the company to secure Board approval and move forward with the comprehensive transformation project. Concentre then advised the Board while working alongside the client and other implementation providers to drive the transformation and realize the promised benefits.

Concentre Partner Dan Garretson puts it, “the best way for our clients to predict the future is to envision and create it,” defining success as clients being able to make, measure, and sustain their results. In addition to major digital transformation programs, Concentre partners with clients on annual planning, decision-driven data and analytics, and complex program management to support clients in leaving a legacy they are proud of.