CoreDial: SasS platform for White Label Cloud Communications Services Built for the Channel

Previously with their limited budgets, SMBs had a tough time building and maintaining a full-scale on premises IT Infrastructure. With the advent of cloud computing, this issue seemingly came to a standstill with the IT Capital and Operational Costs reducing substantially. CoreDial, leveraged the power of the cloud and has carved a niche in the market by offering cloud software and services through the channel. The firm enables its channel partner customers to quickly and cost effectively sell, deliver, manage, and invoice for high quality, private labeled cloud communication services including hosted PBX solutions, VoIP, and SIP Trunking.
CoreDial’s emphasis is on Unified Communication as a Service (UCaaS) through their channel partners.

CoreDial’s SwitchConnex plat¬form eliminates many of the operational challenges like billing and service configuration, thereby enabling channel partners to focus on selling and acquisition of end-user businesses. Through their platform, CoreDial focuses on the automation of process and scalability, so that channel partners can leverage the most from SwitchConnex to deliver maximum value to their customers. Moreover, the platform facilitates proposals, orders, and tracks and facilitates invoice creation and payments, credits, and refunds. The channel partner utilizes SwitchCon¬nex to deliver high quality features and reliable UCaaS throughout the United States.

“We developed our solution to provide UCaaS and other cloud services for our channel partners. They are the trusted advisors for the end-customers and we want to help strengthen that position for our channel partners,” says Rihm.

Our SaaS platform is designed to remove the friction in the selling division process. The platform basically eradicated the resistance to effortlessly handle and manage an invoice process

CoreDial’s cloud solution is built in such a way that there is no need for additional software or hardware. Our systems minimize the challenges of configuration and integration. For instance, a channel partner with a handful of employees wanted to expand their business; however, buying
Alan Rihm, CEO
new software and infrastructure posed a challenge to them. CoreDial came forward to help this enterprise with their cloud based software platform. The client signed up to use CoreDial’s platform and made a complete transformation. “With a massive change in the customer’s product line, the client is now offering products and services through the SwitchConnex platform,” states Rihm.

With its deep expertise in the area of Unified Communication (UC), CoreDial takes pride in positioning itself as a ‘Software as a Service’ (aka SaaS) solution provider and service player in the communication landscape. SwitchConnex is one of the core factors for the firm’s stable and fast growing position in the market, which enables a smooth process, end to end, for the channel. In addition, CoreDial’s business model is very prudent in its approach and is designed to adapt with the changing industry trends effortlessly.

CoreDial’s R&D lab is on a spree of innovation and integration on its products and solutions to stay ahead in the market.

“We are focused on innovating UCaaS services, investments in people to continue to advance our software, accelerate our roadmap, and begin introducing additional cloud services to help our channel and CoreDial to be even more valuable and profitable,” says Rihm.

CoreDial has also invested in infrastructure and software, so that all their channel partners can have better options to produce more value and services. Moving ahead, CoreDial will be advancing its recently released Communications Client to develop new products with additional features like file and screen sharing within the browser and even more video collaboration capabilities.

“We are planning to invest heavily into our software platform, accelerate our development efforts for our channel partners, and add more cloud services to help our channel partners grow swiftly in the long run,” concludes Rihm.


Blue Bell, PA

Alan Rihm, CEO

Enables companies to quickly and cost effectively sell, deliver, manage and invoice for high quality, private labeled cloud communication products and services including hosted PBX, VoIP and SIP trunking services.