


Leveraging their more than five decades of experience, CTSI-Global architected an end-to-end Transportation Management System (TMS)—an array of integrated applications that can be designed to meet a client’s logistics needs. “By offering individual applications rather than an off-the-shelf suite, we provide a streamlined, customizable, and cost-effective approach,” states Hanauer. Some of the key TMS applications include, Order Management, Load Optimization, Carrier Selection, Shipment Execution, and Parcel Manifesting. This Software as a Service (SaaS) offers security, flexibility, and cost-effectiveness to optimize shipping transactions, while being scalable for even third-party logistics providers. The company also provides one of the world’s leading freight bill audit and payment services for both domestic and international businesses. It processes carrier data via Electronic Data Interchange (EDI), as well as less common methods such as Optical Character Recognition (OCR), manual data entry, and its online data entry system.
With a management team that has been with the company for decades, CTSI-Global taps into its wealth of industry knowledge to provide technology that stays two years ahead than that of its competitions. The company introduced its TMS in 2004, making it an early innovator in the field.
Every day, CTSI-Global processes nearly 3 million transactions for the likes of Applied Materials, IBM, and Technicolor. One of their clients, American Electric Power (AEP) ships materials and equipments involved in generating, transmitting, and distributing electricity. During extreme weather conditions, or when a natural disaster strikes, expedited shipping becomes a necessity to get “the right material to the right place at the right time.” To be better prepared for such circumstances, AEP now uses CTSI-Global’s freight pay data and TMS tools to analyze shipping patterns, lanes, carrier compliance, and cost-savings opportunities. The simple logic embedded into AEP’s online routing guide and load posting software, helps optimize transportation, making shipments as simple and seamless as possible.
![]()
By offering individual applications rather than an off-the-shelf suite, we provide a streamlined, customizable, and cost-effective approach
“We monitor the market trends and evolve with it to better address the customer needs and stay ahead of the curve,” remarks Hanauer. The company describes its global expansion as “global vision with a local approach.” They not only provide strategic regional offices, currency conversions, and language translations, but also bring to the table a range of services and solutions designed specifically to meet the needs of clients in a particular country. Tomorrow, Hanauer affirms, “CTSI-Global would certainly cross international borders.”
Company
CTSI-Global
Headquarters
Memphis, TN
Management
James Hanauer, CTO
Description
Provides supply chain management expertise and technology, enabling shippers and logistics service providers to manage and control all aspects of their supply chains.