The company provides wireless data service to business customers, and maintains a proprietary management platform that supports important value-added wireless services. DataXoom enables company administrators to set real-time alerts and user limits, control personal usage, giving them more visibility and control of mobile data usage. “As wireless equipment becomes carrier agnostic, it makes perfect sense for a wireless provider to offer cross-carrier services directly to companies, which is exactly what DataXoom offers to large business customers,” said Chamberlin.
DataXoom provides 3G and 4G mobile data connectivity across all of the major U.S. wireless carriers. “We provide customers with the flexibility they need from a mobile provider, with simple terms, and no penalties when business conditions change,” said Chamberlin. The company delivers real-time visibility into wireless data usage and spends across multiple underlying networks. “We’re providing access to the same networks a business uses when they buy directly from the mobile operators, but with enterprise-friendly terms, billing and unified management,” stated Chamberlin.
DataXoom is dedicated to offering a best-of-the-breed experience to its business customers.
A large European pharmaceutical company with a large U.S. presence recently approached DataXoom about managing the full lifecycle of Wi-Fi hotspots for each of its employees, from the initial procurement of each device to the ongoing and day-to-day support. The customer operated in an Individual Responsibility Units (IRU) environment in which approximately 1,000 employees paid for wireless services on corporate credit cards each month. DataXoom provided the client with a procurement portal from which each employee could chose a device and select from three underlying U.S. wireless carriers. DataXoom then sourced each device, staged as per customer’s specifications, and sent a new mobile hotspot directly to each end user. Now company administrators can manage all usage under one shared pricing plan, regardless of the device or network chosen.
We provide customers the flexibility they need from a mobile provider, with simple terms, enhanced management capabilities, and no penalties when business conditions change
Chamberlin and Hill see mobile data consumption continuing to grow exponentially, and becoming even more critical to businesses large and small. The company envisions ultimately providing customers real-time dynamic switching between mobile operators based on coverage, data speeds, and network capacity.