Delaware Consulting

Another major area of service that BPM-D specializes in is the formulation of rapid process improvement (RPI) strategies. By identifying the critical areas within an organization’s end-to-end processes, BPM-D provides improvement ideas. These ideas are then converted into schemes that are fully-aligned with a firm’s corporate goals. Besides, to ensure compliance and process standardization, BPM-D also offers a cloud-based application that enables the prioritization and alignment of business goals with a company’s business processes to execute strategies effectively and set the right priorities for improvement and innovation initiatives.

Apart from the various solutions and services, the company has also established BPM-D Academy to train organizations and their people on BPM. Through the academy, the firm provides face-to-face training workshops, delivering a robust learning experience. “The training sessions are designed and conducted by our senior consulting executives that have in-depth knowledge and experience in implementing BPM strategies that deliver real business value,” adds Kirchmer.

Over the years, BPM-D has been providing high-quality tools and services to several clients across numerous industries. One such instance is of a mid-size consumer goods company. For quite some time, the client was experiencing exponential growth and steady revenue. Then, as new enterprises that offered similar solutions at lower prices emerged, the company was forced to rethink its business strategy. This is where BPM-D played its part in helping the client adapt to business changes. “Using our rapid process improvement approach, we identified the high impact processes, improved them appropriately and helped the client establish lasting process management capabilities to keep its operations on track,” explains Kirchmer and Franz. Within a few weeks, the client witnessed a massive improvement in its inventory accuracy and on-time ship rate, among other things.

Moving forward, BPM-D plans to continue numerous research initiatives to understand new market trends and technologies, and accordingly develop services to help clients accelerate their business process management in the digital age. Alongside, the company also intends to expand its geographic footprint across North America, Mexico, South Africa, in addition to other parts of Europe and Asia.