Headquartered in Las Vegas, NV, Dolomite is a Managed Services Provid¬er with focus on network management and technology solutions consulting. “We manage our customer’s networks. We don’t charge extra for each business feature our customers want, but offer them a comprehensive in-frastructure solu¬tions package that is part of our core service offerings,” notes Mr.Hutchings. Partnering with Microsoft and taking advantage of its training program, Dolomite has been able to seamlessly resolve customer issues. With the cloud-based service Microsoft Office 365, Dolomite facilitates a seamless transition to the cloud while maintaining corporate integrity and network mobility. The company believes that bringing the Microsoft expertise knowledge base and implementing it with regular training for customers and the community helps in reducing the complexity of the problems that might otherwise have developed. To foster this integration, the company has a dedicated training center, where it reinforces training, implementing training and hands-on labs for the different services on the desktops. “Since, most customers do not want to get involved into the nuances of technology, we keep our Microsoft training standardized on what they might commonly come across, making learning easy and the transition to new versions simpler,” explains Mr. Hutchings.
Dolomite Technology specializes in bringing unsurpassed commitments and technical expertise. The company gives a 90 days guarantee on service—with the freedom of cancelling it if unsatisfied with the service. The company also provides antivirus with on site as well as off-site backup as part of all its core IT offerings. All of these services ensure the longevity of the business.
Microsoft aims at gaining performance and we make sure the end users are satisfied using the Microsoft platform
For instance, due to the market crash, Argon Electronics—a manufacturer of components in building utilities for security system—was struggling to manage their network. They ended up spending a huge sum of money to sort out the server issues. “Upon approaching us, we trained their technicians as well as leveraged our resources to resolve their problems,” states Mr. Hutchings. Dolomite also helped them in migrating their products and services to the cloud and added features to the storage system with 24 hours monitoring support, thereby reducing infrastructure cost.