eCore Services
Revolutionizing Remote Team Outsourcing

According to a recent study by the American C o m m u n i t y Survey, less than six percent of employees worked from home before the COVID-19 pandemic. Today, the number has risen considerably as freelancing and remote employment opportunities are gaining prominence in response to social distancing regulations. However, this growth in work-from-home culture comes with challenges concerning employee monitoring as companies struggle to ensure workforce accountability. Without effective monitoring, businesses witness a skyrocketing number of employees becoming 'no-shows' during work hours and quitting without notice. This issue is predominant among both freelancers and conventional recruits.

Assisting businesses to overcome these hurdles with its innovative remote team management services is eCore. As newly established companies usually struggle to properly manage and develop their workforce, eCore focuses its expertise on small businesses and start-ups, offering assistance through its project management, business operations, customer service, and business development teams.

"We apply different techniques to enhance collaboration among employees and leverage our expertise in managing people to create highly competent teams," says Tamar Gill, co-founder and CEO of eCore Services.

When hiring project managers from online recruitment and hiring platforms, businesses often have to conduct specialized processes to configure the newly formed teams. Even with dedicated team configuration processes, team members frequently face issues coordinating and communicating information across their fragmented teammates. With eCore's organizational rules and procedures in place, the level of expertise and professionalism needed for seamless team configuration is guaranteed. The firm has systematic feedback loops, documentation platforms for seamless logout processes, and a welltrained team to deliver the highest standard of collaborative operations. All these capabilities lead to the creation of a productive workforce.

At the same time, eCore keeps all team members in the loop by sharing the same project information across the board and ensuring that every step of the client's project is standardized. This holistic visibility of project progress minimizes clients' reliance on particular employees for procuring critical information.

Concurrently, the firm solves B2B data problems by locating hard-tofind customer data and optimizing it to enhance its clients' sales team productivity and performance. eCore's data specialists evaluate the information within lowquality customer datasets stored in client CRM systems to help decision-makers personalize their sales and marketing outreach. This service can be availed as a three-month trial, including 50 accurate sales lead databases that customers may assess and, if interested, pursue long-term involvement.

"Our pilot programs help clients gain a clear idea of our services' benefits and eliminate the need to prep businesses into a contract with rigid and undesirable clauses," states Vanja Stojiljkovic Cakic, co-founder and chief operating officer of eCore. This proactive assessment of a potential engagement combined with eCore's ability to work as an extension of customer teams and establish a robust business connection ensures that clients' conversion rate from pilot services to long-term engagement is high.

We apply different techniques to enhance collaboration among employees and leverage our expertise in managing people to create highly competent teams

A great example highlighting the impact of eCore's services is a success story where a client that conducts regular building inspections approached the company to help find property manager leads capable of maintaining and inspecting their real estate assets. With eCore's candidate campaign, the client gained a list of curated leads that were accurately aligned with their maintenance requirements. Following communication with the prospects, the client could easily hire experienced property managers for their real estate assets. Additionally, the client asked eCore for bespoke work in constructing a building portfolio that could consolidate all crucial information needed to enhance their property managers' ability to conduct inspections. The portfolio contains information on the building's height, number of floors, square footage, whether or not the building passed inspection, date of previous inspections, and who was in charge of it. The portfolio was built using custom data that is generally inaccessible unless there is an in-house research team. eCore, together with the client, identified key players within their industry and obtained these portfolios for them.

Success stories like this perfectly showcase the customer-centricity of eCore and contribute to its popularity. Currently, eCore assists clients in the monitoring and administration of remote workforces while reducing remote management issues. Looking ahead, eCore plans to continue taking on remote workforce projects that other organizations would find challenging and produce excellent results.