ETHIX360: A Next-Gen Compliance Solution for a Better Workplace

“Our system is a true cloud-based solution, first to market and best-in-class designed to meet employee communications and case assessment needs,” states Rollins.

Through CaseTrac, companies can maintain a detailed case history of every case. This case history includes interviews, site visits, and evidence collection, wherein each activity is time and date stamped along with the information of the user’s activities. This provides management with a single-source platform for analyzing every step taken in regards to the concern—from reporting to follow up action. Another significant aspect of the CaseTrac that is adding value to the client is its localization capabilities, wherein the product is available in 67 languages and includes on-demand translations in conjunction with the Microsoft AI solution.

CaseTrac is widely utilized by global clients and European-based clients whose employees required several language options. For instance, one of the ETHIX360’s clients, a large Japanese global manufacturer, operating in 38 countries around the world, often had individuals from a branch located in another country, wanting to report compliances or risk claims through the system in their native language. The localization capability of the CaseTrac enabled those individuals to communicate and resolve the issue quickly in their native languages.

ETHIX360’s innovative solution is designed and developed by the experts in the fields of ethics, law, human resources, labor, compliance, and web-based applications, making them second to none. Moreover, they believe in the customer-centric approach wherein they interact with their clients regularly through which the company, with their client’s feedback, was able to define their baseline functional sets and products better.

“By further embedding AI into our products, we are aspiring to make our product much more valuable to our customers,” says Rollins. From translation tools to the investigation process, ETHIX360 will continue to broaden the use of AI within their products. In addition, they are also aiming to support tight integration with enterprise risk management systems or HR information systems.