FM:Systems: Improving Management of Facility Space

Michael Schley, CEO & Founder
Given that most businesses operate across multiple facilities, the challenge for companies is to gain insight into their under-utilized office and research space. The need is to understand the placement of workstations, the identity of occupants, and the utilization of the spaces. “In the realm of facility and real-estate information, we provide value to our customers by helping them optimize their real-estate, understand the use of their existing facilities and develop the data needed to reduce vacancies,” says Michael Schley, CEO and Founder, FM: Systems.

Raleigh-based FM:Systems helps facilities and real estate professionals improve customer service, reduce costs and increase productivity enterprise-wide. FM:Interact, the integrated suite of powerful web-based facility management tools helps manage today’s dynamic facilities and real estate workflow needs, offering visibility into space and occupancy. “The ability to deliver enterprise software in a rapid manner is core to what we do. We add central value to our client’s operations in the allocation of right seats to people, managing real estate, and getting more out of the available space. Microsoft technologies, which we use in our product, are making this feature possible by linking people to the visuals of floor plans,” says Schley.

Being gold partners with Microsoft, Schley extols Microsoft product’s ease of deployment in an enterprise setting. “Using Microsoft technologies like Active Directory gives easy access to the ‘who’s who’ of the organization. We cross-map that in several ways—the seat allotment of individuals, capturing data on who comes in to work each morning, reaching out to them and connecting with other information,” says Schley.“For the hosted environment, we are using the Microsoft Hyper-V product for virtualization of our data center. We maximize the use of hardware, by creating a number of virtual environments with this technology.”

FM:Systems’ typical client engagement starts with the need analysis, and presents best of class concepts. Schley says, the ideal situation is tailor the technology solution to the customer’s unique needs while helping the customer improve their processes to take advantage of technology.
“Rather than writing custom code, we use our system’s configuration tools to quickly and easily create new data schema, business logic and even presentation logic to deliver a tailored solution rapidly and cost effectively” says Schley. Upgrades to newer version are faster since clients do not have one of a kind custom solutions—every customer has a unique solution; but all customers run the same underlying code.

Schley describes an example that happens often when companies want to grow smartly. A large technology company had more space when they acquired companies but fewer people. Their need was to streamline and enhance the space utilization. By implementing FM:System’s software, the line managers could visually comprehend the space. “A department manager could now know that they are being charged for 20 workspaces. They might want to retain 15 and return 5 to the general pool of workspaces. “This company is saving 55 million dollars a year in real estate,” adds Schley.

In yet another example, an aerospace company had envisaged building a new facility for their projected additional workforce. Through FM:Systems’ software implementation, their facilities department proved that they had space available in the existing building and therefore avoided constructing the new building.

For the hosted environment, we are using the Microsoft Hyper-V product for virtualization of our data center

For the road ahead, Schley opines that since FM:Systems’ business collaborates with different business entities, the firm is incorporating newer and better technologies to add more products benefitting its global customer-base.

FM:Systems News

FM:Systems Launches Global Workplace Reopening Tracker to Help Organizations Plan for a Safe Re-Entry and Successful Rebound amid a COVID-19 World

RALEIGH, N.C. - Global workplace management technology provider, FM:Systems, has launched a new Workplace Reopening Tracker map that shows timely insights and trends highlighting when and where organizations are moving people back into their workspaces. The tracker is based on actual space utilization data and activity levels from various FM:Systems solutions. With customers using FM:Systems solutions to manage over 3 billion square feet across 80 countries, this active map is intended to be a complementary tool as part of FM:Systems efforts to help organizations more efficiently and confidently prepare for a safe return to work.

This map view indicates what percent of each country's average utilization rate is at a given date, ranging from 0% of the average utilization to over 100% of their average utilization rate.

This map view indicates what percent of each country's average utilization rate is at a given date, ranging from 0% of the average utilization to over 100% of their average utilization rate.

"The coronavirus outbreak has caused an unprecedented exodus of office workers around the world, bringing workplace utilization from a peak of 60 percent in early 2020 to merely four percent shortly after the WHO declared COVID-19 a global pandemic," said Kurt von Koch, CEO of FM:Systems. "Now, as governments reopen around the world, we are offering the Workplace Reopening Tracker as a free tool for employers, facility managers, HR executives and real estate teams to see how other organizations are currently reopening geographically and worldwide."

Key trends from the FM:Systems Workplace Reopening Tracker include:

Top 10 utilization rate increases by country

Total workplace utilization percentage rate globally compared to the 4 percent crash

Top countries with the highest space utilization/reopening rates (i.e., total utilization percentage)

"The uniqueness of COVID-19 makes it difficult for workplaces to effectively respond and prepare for a reopening. As state and local governments decide how and when to reopen businesses, data on office utilization can support educated decisions for the safety of the global workforce and the correlating community impact," said Ibrahim Yate, industry analyst at Verdantix. "By making this data available, FM:Systems takes an innovative approach to arm the economy with the right tools and information for facility re-entry. The Workplace Reopening Tracker indicates trends for which countries are the gold standard in reopening and which can review, refine and accordingly adjust their strategy."


Raleigh, NC

Michael Schley, CEO & Founder

Helps facilities and real-estate professionals improve customer service, reduce costs and increase productivity enterprise-wide