FXTI
Perform Nonstop with the Best in IT

For businesses today, regardless of the size and industry, cyber risk is everywhere. In a post-pandemic world, wherein a human virus has forced workforces online, the risk, frequency, and sophistication of cyberthreats is rising, preying on our increased reliance on digital tools and the uncertainty of the crisis. The stakes of protecting and safeguarding these organizational systems from cyberthreats could not be higher.

Set against this backdrop, if there is one organization that truly warrants credit for the seamless implementation and execution of cybersecurity solutions, it is FXTI. Born with the singular focus on helping its customers perform, evolve, and achieve their required business outcomes with technology, FXTI enables businesses to “perform continuously” with its managed IT services, IT security, and cloud solutions. In doing so, the company has joined forces with leading partners in the industry, like Cisco, Microsoft, VMware, among others, to empower organizations with high-performance, innovative, and turnkey solutions.

FXTI was initially founded as a one-man-shop in 2004 by Felix Houde. Over the years, the company evolved and got involved with diverse industries, including the mining sector (around 2008), and gathered expertise in crafting customized solutions for specific customers. Today, FXTI, as an eminent Cisco partner, specializes in fortifying digital infrastructure with several cybersecurity solutions. Acknowledging Cisco as a strong player in the cybersecurity space, FXTI has built a cybersecurity practice leveraging the Cisco security portfolio. “It is a big advantage to deal with them (Cisco) with all the integrations that exist between their product and the centralized Cisco Talos organization monitoring threats in real time as they are happening in the world. It’s easier to be proactive by leveraging that tool,” says Houde, CEO, FXTI. In order to help organizations reduce the risk associated with security threats, FXTI enables the deployment of a stack of Cisco products, like Umbrella for DNS Security, Cisco AMP for anti-malware protection, and Cisco Stealthwatch to detect abnormal network behavior. The team proactively acts on threats that might have stayed undetected otherwise.

Besides, FXTI’s business continuity and disaster recovery services ensure that the customers get up and running despite unfavorable events. To that end, FXTI, along with its partners, helps clients set up cloud solutions according to their business models. Cisco cloud solutions strengthen security and allow authorized teams to access essential business data anytime, anywhere–regardless of the type of computer system. The result? Nonstop performance, rise in employee productivity levels, and flexibility to work at the employees’ comfort.

At the core, FXTI is on a mission to help customers focus on their business outcomes by offering great customer services and delivering efficient IT systems that are both of superior quality and secure. Houde goes on to mention that the company’s strong partnership with Cisco has fueled the efforts to achieve its mission.

Our goal is to help our customer perform, not just solve their problems

Apart from implementing and executing cybersecurity solutions, FXTI alleviates the administrative burden of customers by taking full charge of their entire IT infrastructure–irrespective of the market–decode their challenges, and suitably align IT solutions to remove the bottlenecks that hamper productivity and profit margins of the business. “The client is at the center of our service offerings, and hence, their success is our success. To succeed, we need to understand the reality of our customers operations, their technological challenges, their operating environment and what they are aiming for. Our goal is to help our customer perform, not just solve their problems,” adds Houde.

Ensuring Continuous Performance

Dedicated to the quality of the infrastructure and the performance of organizational operations, the FXTI team aims to bring peace of mind to its customers by delivering personalized services in an agile structure that quickly adapts to any IT architecture, thereby providing nonstop performance. In essence, as a coherent partner, FXTI extends its support 24/7 in all matters of IT operations, including cybersecurity, technical support, backup management, and purchasing advice, among many others. The company continually monitors all the installations within an organization, generates real-time reports, and ensures the smooth running of customers’ business activities at all times. Additionally, FXTI proactively manages the client’s systems to maximize efficiency, strengthen stability, and enhance security. The company acts as the stanchion that shields its customers from every possible service disruption and allows customers to perform ceaselessly.

With Cisco’s partnership as its cornerstone, FXTI efficiently helps customers navigate around any roadblock they face in their system implementations. One such instance that occurred recently during the COVID-19 situation entails how FXTI optimizes the safety of customers’ systems. Houde mentions, “Due to the work-from-home situation, many organizations had to protect their endpoint and secure remote accesses to avoid connections from unauthorized users.” He further explains that to mitigate these issues, FXTI did two things–deploying DNS security through Cisco Umbrella and then implementing CISCO Duo, a multi-factor authentication solution.

Looking ahead, with an aim to explore the benefits of IoT, FXTI is investing in internal training pertaining to the technology. “Cisco has a great line of products to secure and connect IoT devices, and I think there is a real opportunity there to expand our capabilities,” concludes Houde.