This is where Texas-based H5 COLO takes center stage with its purpose-built facility designed to provide a secure location for a fault-tolerant IT infrastructure that provides unhindered support for mission-critical applications. The company’s fully secured, high-powered, and resilient facility with convenient 24-hour accessible data center and colocation solutions offer complete flexibility and reliability for cloud service providers, managed service providers (MSPs), and other organizations that want to have their private clouds for internal use or their clients. “Our state-of-the-art SSAE 18 (SOC 2 Type 2) audited facility is renowned for the highest level of security, performance, and space for growth,” states Walt Chambers, President at H5 COLO.
Established in 2008, H5 COLO has been supporting organizations in maintaining uninterrupted services through customized and timely remote hands. The company’s Data Center is a purpose-built, bunker-style facility for colocation, disaster recovery, business continuity and flexible lab/office space. It is strategically positioned on one of the most fiber-rich routes in the country. Further, with pre-cast 18” thick steel-reinforced concrete walls and recent roof upgrades, the company delivers complete support to organizations during emergencies such as tornadoes and storm winds. Notably, for strict access control, the H5 Colocation Center is isolated on the 2nd floor of the building, giving complete security to the clients’ data. The company also mitigates all the compliance concerns of organizations through annual audits of its facility that cover HIPAA and PCI regulations.
H5 gets its power directly off the Texas Instruments DOD Power station, which has three feeds from different entrances. “Our priority Medical Grid stood tall without any impact of rolling power outages during the recent Texas Ice Storm,” informs Chambers. Besides, if all feeds go down, the H5 automatic transfer switches (ATS) immediately activate the generator, transfer stabilized loads to the generator, and monitor electric feeds until power is restored. Also, at the cabinet level, H5 offers diverse dual-path 110v, 208v, and three-phase 208v circuits from the diverse electrical service rooms. The company regularly tests all electrical infrastructure and infrared scans of all panels and breakers.
What makes H5 COLO stand apart in the industry is its unmatched client service.
Our state-of-the-art SSAE 18 (SOC 2 Type 2) audited facility is renowned for the highest level of security, performance, and space for growth
The company accredits its success to an experienced team of employees, most of whom have been with the company since its inception. With an experienced and trained staff, the company always stays aware of each client’s status by monitoring bandwidth, power use, and potential cooling issues created by the client within their cabinet and notifies them of any exceeding norms. Additionally, the company reviews reports on bandwidth usage to notify the client if they are getting close to their limit to ensure the client can plan for increased usage. H5 has designed the power feeds to each cabinet to be able to provice a minimum of 8.6 KW so the client has room to expand and not pop a circuit breaker if they add another server. Not only this, but the company also has in-house MSP companies that helps client in the management of their IT infrastructure. “H5 gets a lot of repeat business due to its exceptional client services and as IT people move jobs, we get recommended to new clients through word-of-mouth publicity,” mentions Chambers. More importantly, the company can set up new cabinets for new and existing clients in hours, enabling them to maintain uninterrupted and seamless operations.
Here is a testimonial from a healthcare client that ascertains H5 COLO’s unparalleled service: “We were hit by the Saturday, December 26th EF-4 tornado in Garland, Texas, and our server room was falling in on our equipment. We needed colocation space, and we needed it fast. H5 COLO was my first call on Sunday morning, December 27th. By 2 pm that afternoon, H5 COLO provided us assistance with the move into their Disaster Recovery space - which included power, cables, equipment, and internet. We were up and running that evening!” - Jeff Patel, Foursquare Healthcare.
With several such success stories across a diversified clientele— Banks, Credit Card Processors, Legal firms, Property Management companies, Medical Records, Medical Services, Biomedical Research, Food Services, Retail Clothing, Universities, Oil Companies, Logistics and Transportation, VOIP providers, and many different types of managed service providers—H5 COLO has carved a niche for itself as a go-to data center and colocation solution provider. The company keeps listening to its clients and increases and improves the infrastructure and adds value-added services accordingly.
“In this age of oversupply of data centers H5’s main goal is to keep the same value service level while other Colocation centers are slowly cutting back services and oversubscribing their services to increase profit margins,” concludes Chambers.