Hughes Network Systems
Video as a Communication-Enhancing Asset in the Workplace

Most businesses rely on the power of video to generate interest and engagement. The average individual retains roughly 90 percent of the information they watch, contrasting the 10 percent they retain when reading. Understanding its business potential, many organizations seek to pursue an ideal solution for implementing video communication into their infrastructure to benefit their employees and customers.

Hughes Network Systems (Hughes), a leading managed network services and digital signage provider, helps its enterprise clients forge strong relationships in the workplace through its video communication tool. The company’s cost-efficient and turnkey digital signage and cloud-based management services are supported by its decades of experience in the industry, giving clients an advantage when unleashing the power of video in their workplaces.

"Our products give clients a network of digital signage screens with the flexibility of communicating urgent information quickly and easily, to a select few or all of their screens, using a single device," says Mike Tippets, vice president of enterprise marketing at Hughes.

Digital signage expertise at Hughes goes beyond its physical product. The company also creates integrations for touch screens, cloud-based management, and live TV, and includes the signage system in its portfolio of managed services. As a leading managed services provider (MSP) Hughes brings networking expertise to its digital signage solutions, enabling customers to relay real-time information without disrupting essential services like credit card transactions, e-mail, and cloud applications.

The Hughes signage solution is dual purpose, enabling clients to communicate with employees and, conversely, allowing employees to watch their desired content, all on the same screen. This feature played a significant role during a project with a U.S. retailer with thousands of stores. The retailer wanted to design their breakroom in a way so that top executives could communicate with the employees and improve workforce culture. Hughes developed live TV integration for its digital signage and installed the product across the company’s stores. As a result, employees can watch their desired TV program and simultaneously receive news on intra-company promotions, community events, employee recognition, and other corporate messages.

Improving employee culture has a major, positive impact on employee retention rates. A retail business spends roughly $3,000 on replacing a single employee. When a major retailer loses a substantial number of employees yearly, the cost quickly adds up to a highly impactful amount of money. A robust employee engagement program that includes channels like the Hughes digital signage solution can help grow employee satisfaction and, ultimately, impact turnover.

Hughes also saves clients time, as its teams handle the design, installation, network protection, and maintenance aspects of its products. Clients can handle support services on their own or opt to let Hughes experts take over entirely, eliminating their need for extra staff.

Our products give clients a network of digital signage screens with the flexibility of communicating urgent information quickly and easily, to a select few or all of their screens, using a single device

Evidence of technological proficiency at Hughes extends to multiple facets of its services—it aims to bring more third-party integrations into its signage network system. Hughes also uses an AI-powered program to assess the installation of a new screen or identify when a screen is malfunctioning. This significantly cuts down the time needed to service a product behaving irregularly and allows Hughes to monitor many screens, simultaneously.

"The Hughes products and services are time-saving, costeffective, cloud-based, and dual-purpose, making them a smart investment for our clients," adds Tippets.

With decades of experience under its belt, Hughes delivers a one-of-a-kind digital signage experience to clients. Its belief in fostering relationships between employers and their employees and consumers acts as the driving force for its digital signage industry innovations and crowns it as a one-stop shop for all things signage-related.