ICCG
ICCG; Delivering Custom Made Solutions for Better Business Outcomes

Organizations often face multiple challenges in their business infrastructure, which include—deficiency in the process for requirement management and implementation, unclear view on customization due to untimely upgrades, insufficient representation of the organization’s business process and lastly, customer requirement variations.

Founded in 1988, PA-based Independent Computer Consulting Group Inc. (ICCG), helps organizations to overcome these challenges by offering enterprise consulting solutions in the areas of enterprise applications, collaborative Web services, business intelligence, offshore software development and deployment, and help desk services. “We are a mission driven organization and our priority is to understand organization’s needs to deliver solutions that solve their business problems. We work closely with our customers to understand their business vision and map out goals to clearly defined technology objectives,” asserts Shiv Kaushik, President and CEO, ICCG.

ICCG’s sole focus is to deliver, easy to implement solutions that can solve the toughest business problems in the most feasible manner. Kaushik aptly calls it as a ‘Beautiful Business Software’—“We use this terminology as today, every software implemented for business purposes are strongly backed by cloud and mobility technologies, which not only enhances the functionality and ease of use, but also beautifies the overall software architecture.

This means, with data available on cloud, there is a lesser need for frequent software updates and hence lowers the overall software maintenance costs,” he says.

The company offers full-life cycle implementation servicesincluding product upgrades, custom application development, support and training services for a wide range of popular applications such as SAP HANA and Apparel and Footwear Solutions (AFS), Infor M3, PkMS/WMS, LM, TM, DOM and SCI solutions and also cloud enterprise like Salesforce and other mobility solutions. ICCG provides these implementation services based on the type of application required and the industry demand. The company sees traction with Fashion and Apparel, Manufacturing and Equipment Services, Retail and Distribution, Food and Beverage, Automotive, and Customer Service and Support industries.

Most of the ICCG’s workforce globally comprises of experienced professionals from a variety of verticals. “Our key differentiator is the honest policies we provide to our customers. We do not undertake any projects without giving prior assurance on the project outcome along with the time and budget constraints. We are also very focused on our employees and provide a very conducive work environment, constantly encouraging them to expand their skill sets through knowledge acquisitions,” notes Kaushik.

ICCG has a very strong client base and has even maintained a long, reliable relationship with most of their customers. One such customer was a popular apparel company, with a global presence, that struggled with distribution processes under their complex business infrastructure, juggling with various third party sources to handle their huge data volumes. ICCG was able to customize their business infrastructure and ensure that multiple versions of the same product could run parallel and bring considerable improvement in the Apparel Company’s distribution process.

Moving on from here, ICCG looks forward to a consistent growth, particularly in the implementation areas where it showcases a positive strength, while keeping a keen eye on the ever changing technology trends.