iNTERFACEWARE: Solving the Interoperability Challenge


Eliot Muir, CEO
In the wake of surging costs and pressure to stay ahead of the competition, the healthcare industry is going through a consolidation phase, with companies evolving through mergers, acquisitions, and collaboration. This increasing trend of partnerships along with widespread digitization has left the healthcare industry faced with the challenge of interoperability, compromising the quality of patient care. Facilitating interoperability between the disparate healthcare systems to share information reliably and securely for effective care coordination seems to be frustratingly out of reach. And it is at this point that iNTERFACEWARE addresses the ongoing battle in interoperability, cementing its foothold in the industry.

Toronto-based iNTERFACEWARE seamlessly integrates the healthcare data infrastructure of different hospitals and healthcare providers using its integration engine – Iguana, which consolidates the overall operations, enhances workflows, increases efficiencies, and provides exemplary patient care. Committed to simplifying healthcare integration through a reliable partnership model, iNTERFACEWARE understands how integration can affect a health provider’s core mission and ensures that the client achieves maximum benefit from Iguana using their team and within budget.

iNTERFACEWARE’s Iguana integrates multiple, diverse healthcare solutions, which include EMRs, EHRs, hospital information systems (HIS), PACS, and other varied applications. The robust integration engine enables the transfer of sensitive data without the need to rewrite code or replace existing systems, thereby reducing costs. “Iguana helps organizations better manage multiple interfaces and streamline large-scale integrations with minimal hardware requirements,” explains Eliot Muir, CEO of iNTERFACEWARE.

Iguana possesses a unique visual environment where users can see the results of translation rules in real time. All the scripts in the Iguana translator are written in the programming language Lua. For complex integration scenarios, Lua uses a simple API that is based on straightforward logic. “Whether it is legacy healthcare systems, emerging technologies such as cloud computing, or FHIR-based protocols, all the integrations are done via the same platform,” points out Muir. As a single platform handles all the integrations, it becomes easier for organizations to diagnose the issues that occur in their critical systems. Besides, Iguana also has the ability to monitor systems in real time and identify the technical snags, wherein it conducts a complete tech search to isolate and locate the problem.
When things go down on the operational side, Iguana alerts the hospital IT staff and supports rapid troubleshooting to resolve the problem.

Iguana helps organizations better manage multiple interfaces and streamline large-scale integrations with minimal hardware requirements

Organizations can derive numerous benefits from Iguana’s capabilities – manage multiple interfaces alongside implementing integrations with ease even at a large-scale capacity. Steering away from the traditional practice of standard solutions for interface integration, iNTERFACEWARE follows a flexible approach on the operational side, which makes the integration easier allowing for better care coordination.

By building strong partnerships with clients and offering a powerful platform that is reliable in the long term, iNTERFACEWARE has been witnessing its clientele expand at a great pace. Muir narrates the case where a physician-led group called Northern Physicians Organization (NPO) with a vast membership comprising remote and independent physicians, was faced with the challenge of connecting its members’ diverse healthcare systems. The usage of different EHRs and varying workflows resulted in poor communications between the healthcare providers during care transitions, placing the patients at an increased risk while also bringing in unnecessary expenses. The need to coordinate large amounts of data, transform it into consistent formats, and send it to different systems coupled with the lack of staff and resources to handle the overall operations led NPO to collaborate with iNTERFACEWARE. The implementation of Iguana facilitated a seamless health information exchange between the NPO’s member healthcare providers, which ultimately improved the patient care.

In a move to keep up with the evolving trends, iNTERFACEWARE works in conjunction with its clients to enhance its solutions for better results. The team’s short-term plans include leveraging the growing data and adopting technological advancements in cloud computing, and multi-server computing to improve the user experience of the platform.


Ontario, Canada

Eliot Muir, CEO

iNTERFACEWARE delivers a rapid, reliable, and scalable interoperability solution – Iguana, for healthcare organizations through the acquisition and exchange of healthcare information. Iguana solves data integration challenges in a scalable, secure and cost-effective way. The integration engine is used globally for rapid integration with EMRs, Billing Systems, Medical Devices, Supply Chain Management Systems, Health Information Exchanges and much more. Iguana’s versatility enables organizations to improve all areas of data access including their clinical, financial, and operational workflows. Today, numerous healthcare providers and software companies rely on iNTERFACEWARE’s software, services, and support to exchange information between incompatible systems