AI has long been thought of as a complicated set of technologies best left to the experts and computer geeks. Using Iterate’s low code application platform, Interplay, developing and commercializing AI apps is now easier and faster than ever.
With Interplay, developers can build applications 17x faster than other solutions available on the market today, and they can do it at scale.
Brian Sathianathan, Iterate’s Co-Founder, Chief Digital Officer and CTO, says, “Our platform is a simple but sophisticated drag-and-drop system. Think of it like LEGO blocks with complicated AI routines and processes running in the background.”
Primarily focused on large organizations grossing billions of dollars in revenue, Iterate works with clients from different industries, including healthcare, education, retail, and banking. Iterate licenses its platform as well as pre-built applications developed on the platform. These apps include conversational AI for retail and ecommerce clients, license plate recognition for gas stations and convenience stores, and threat detection system for schools and academic institutions.
Iterate’s conversational AI is far more capable and detailed than other point solutions available on the market, tracking more than 120 different intents. Generic bot solutions are limited in their capabilities and often fail to provide relevant answers to customer queries. Iterate’s conversational AI, on the other hand, integrates with enterprise backend systems to pull data from customer reviews, recommendations, transactions, and product feeds.
Based on the vast amount of data collected, Iterate builds a comprehensive machine learning vocabulary specific to the customer domain, which enables its chatbot to respond to customers’ questions more intelligently. Case in point, for customers in the beauty space, Iterate’s chatbot has access to an extensive vocabulary with industry-specific terms like “baking,” “serum,” and “highlight.”
Iterate’s proprietary Interplay platform is rooted in the five core forces of innovation––AI, IOT, blockchain, enterprise data, and emerging technologies from startups. Using these five forces as building blocks, Iterate empowers developers to drag and drop and build powerful enterprise applications without them having to explicitly understand each of the technologies.
Iterate’s solutions are currently in use by more than 3,000 physical stores, and 30 websites with accumulated traffic at 34.8 million. From chatbots, voice, natural language processing (NLP,) AI, blockchain, and data applications, the solutions are built and deployed at scale.
Our platform is a simple but sophisticated drag-and-drop system. Think of it like LEGO blocks with complicated AI routines and processes running in the background
Some of Iterate’s clients are in the automobile sector. They use Iterate’s computer vision application, which factors in customers’ transactional data, for damage assessment after accidents to deliver accurate and comprehensive repair estimates.
Iterate’s success as an industry AI lead is largely attributed to an incredible team of industry specialists. Customer feedback has been pivotal to this success, as well. Customer feedback gives the company and developers insights into what needs changing or improvement.
“Our customers have given a lot of feedback on what makes our apps faster. How do we make them even faster? This guides our team to build better and more sophisticated products at scale,” says Sathianathan.
With a team of highly experienced engineers and developers and a goldmine of customer feedback at its disposal, Iterate envisions building products that meet and exceed customer expectations.