Kinetic Networking: Managed IT Services with a Personal Touch

Eighteen years ago, the landscape of IT support services in Charleston, West Virginia, was a far cry from today. SMEs in the area had to wait much time and pay sky-high fees to avail IT support services. Moreover, a dearth of qualified IT professionals who could help them left SMEs with nobody to address their IT-related challenges. With the mission to provide such companies with the best IT services, Terry Rataiczak founded Kinetic Networking in 2004.

Shortly after its founding, the company stepped into the managed IT services arena, providing local SMEs with real time support and the expertise of its team of competent IT professionals. Today, Kinetic Networking offers a myriad of services virtual helpdesks, hosted email and anti-virus, spam filtering, and off-site backup to businesses, irrespective of their size and specialty. Having strategically placed its engineers throughout the region’s IT arena, the company guarantees a remarkably rapid response time, ensuring engagement with a field agent within twenty minutes of requesting a service. Apart from highly efficient IT services, Kinetic Networking also gives clients the high flexibility required to remain competitive in today’s mercurial market scenarios.

Unlike other managed IT services providers, Kinetic Networking gives special attention to details and structured customer accessible documentation, taking standardized IT technologies and customizing them to complement its customers’ specific requisites. Kinetic Networking offers its clients the freedom to decide the modules they require and the pace they want to grow and adopt such technologies. This unparalleled approach of the company has garnered enormous respect from its client base, substantiating its perennial reputation as a customer-centric brand. Such a methodology also speaks volumes about Kinetic Networking’s goal to ensure its customers’ success before its own.

Once a company touches base with Kinetic Networking, the latter initiates a comprehensive discussion. Kinetic Networking extensively understands its client’s current operations, challenges, and future objectives. The firm also educates businesses to know how they can leverage IT technology to their advantage, avoid pitfalls, and rapidly stride ahead.