Luxent: Selecting the Right ERP Partner Makes all the Difference

When it comes to selecting ERP software, many businesses find themselves without a roadmap. It’s tough to weed through all the options available in the cloud, align business needs with the right software, and get an implementation that puts you on the path to success. Southern California-based NetSuite reseller, Luxent Inc., is on a mission to transform the ERP buying experience. “Too many customers buy the wrong ERP software and spend unnecessary dollars trying to make it work,” says Luxent CEO Vivian Keena. “ERP selection is a 10–15 year commitment, if not longer, so companies need to make sure they are selecting the right product that’s going to work for their business now and into the future.”

Working with a partner who puts the customer’s best interest first is critical. “A partner must both understand the industry as well as be experts on the software,” says Keena. “Often, resellers are focused on the selling and not the implementation. At Luxent, we believe both parts of the process are crucial–one isn’t more important that the other. Who needs good software if it isn’t implemented properly? Who needs good implementers if they aren’t implementing the solution that will support your business?”

With an extensive background in ERP, cloud technology, and the NetSuite platform, Luxent offers a full suite of services including implementation, training, development, and integration. “The base NetSuite platform is a great starting point to mold to a company’s specific needs,” says Keena. “Our goal with any NetSuite implementation is to ensure the platform aligns with – and brings efficiency to –a client’s current business while leaving space for continued growth.”

In an implementation highlight, Keena tells the story of Inter-Lux, a lighting manufacturer that found Luxent during its NetSuite implementation. “Here was a company that chose the right product but was struggling with the implementation partner,” explains Keena. The Luxent team came in and took over the implementation successfully: “If I did it all over again, I would have gone to Luxent right away,” said Mark Zaroogian, Inter-lux COO.